Retail Sales Associate
About The Position
Verizon is hiring a full-time Retail Sales Associate to work onsite at a defined retail location. The role focuses on helping customers find technology products and services that meet their needs, delivering intuitive sales solutions, and expanding Verizon’s customer base. Associates receive ongoing training and opportunities to develop their sales and operational skills, including merchandising and inventory. The position may also involve contacting interested current Verizon customers and representing Verizon at sponsored events outside the store. The role offers a base hourly wage plus individual sales commissions, with compensation varying by geography, hours worked, and performance. The Illinois starting base pay rate listed is $16.59 per hour. The position is scheduled for 40 hours per week, and associates must be willing to work evenings, weekends, and holidays. Schedules are provided four weeks in advance; additional shifts may be available during peak periods.
Requirements
- High school diploma or GED.
- At least one year of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
- Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales through technology knowledge and customer service.
- Discover customers’ needs by building connections and asking questions.
- Present product insights and recommend solutions that address customer needs.
- Close sales by communicating effectively and offering simple, intuitive technology solutions.
- Participate in ongoing training and develop operational skills in merchandising and inventory.
- Place outbound calls and send text messages to current Verizon customers interested in Verizon products and services.
- Engage with the community at off-site Verizon-sponsored events to expand the customer base.
Benefits
- Medical, dental, and vision coverage.
- Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
- Sales recognition programs with possible travel, gifts, and other incentives.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Eight weeks of paid parental leave for eligible new parents; when combined with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
- Up to $8,000 per year in tuition assistance.
- Discounts of up to 50% on Verizon products and services.
- Employee discounts on attractions, automotive, travel, and other offerings.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection.
- Pet insurance.
- Group home and auto insurance.
- Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits section.
- Adoption assistance.
- Newly hired employees receive up to 15 vacation days per year, increasing with additional service.
- Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
