Retail Sales Associate
About The Position
Eldora is seeking a Retail Sales Associate to join their team. This role is responsible for ensuring outstanding customer service by providing a friendly environment, greeting and acknowledging all customers, and assisting them with locating merchandise. Other duties include generating sales, keeping current on product knowledge, completing sales utilizing POS system with accuracy and efficiency, and maintaining awareness of all promotions, sales, and advertising. Eldora is a mountain playground located near Nederland, Colorado, offering memorable outdoor adventures. The resort employs up to 700 employees at peak season and features extensive terrain for skiing and snowboarding, along with a Nordic Center. This role comes with amazing perks & benefits because we want our employees to Work Where You Play!
Requirements
- Must be able to work weekends and holidays as required by resort operations.
- Must be able to lift and carry items up to 35 lbs.
Nice To Haves
- Customer Service experience preferred but not required.
- Retail experience preferred but not required.
- Inventory Experience preferred.
- Prior POS experience preferred.
Responsibilities
- Working on sales floor with retail sales team.
- Working with retail sales peers to reach sales goals throughout the operating season.
- Familiarize yourself with knowledge of goods and services of the mountain to better direct and assist guests with choices; actively pursue opportunities for sales.
- Listen to and take care of guests under time constraints; determine needs of the guest and provide service.
- Answer the phone as if the guest was in person, take detailed notes of the inquiry, help the guest or find a supervisor that can.
- Understand all procedures for POS sales.
- Attend and follow weekly safety meetings, engage and interact as a team.
- Theft Prevention.
- Learn about ski and snowboard retail products, mountain terrain, and resort policies.
- Adhere to all company safety policies and procedures, actively contributing to a safe working environment for self, coworkers, and guests.
- Support Eldora’s corporate responsibility commitment to protect the environment by participating in our Sustainable Transportation Program.
- Work weekends and holidays as required by resort operations.
Benefits
- Free employee season pass and discounted dependent(s) season pass
- Free and discounted friends & family day passes
- Free RTD EcoPass
- Discounts across the resort (food & beverage, retail, rentals, lessons & more)
- 401k with up to 5% company match & immediate vesting
- Free reciprocal access for employees to other POWDR resorts & Colorado Ski Country resorts
- 50% day passes at IKON pass resorts (out of state & out of country)
- Accumulates sick time
- Employee housing
- Unique work atmosphere
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
