Retail Sales Associate

IOCP-Interfaith Outreach & Community Partners • Plymouth, MN

12d • Onsite

About The Position

IOCP is searching for a Retail Sales Associate for its Resale Select thrift store. This is an in-person, part-time position requiring 26 hours per week. The role involves creating a welcoming and positive experience for guests, managing transactions, maintaining the store's appearance, and supporting volunteers. The ideal candidate is detail-oriented, dependable, a team player, and enjoys helping people. IOCP is a human service nonprofit that provides a range of services including food, case management, emergency financial assistance, employment services, and childcare resources. They are committed to inclusion and diversity, fostering a client-centered, values-driven, and team-oriented environment with a strong focus on learning and professional development.

Requirements

• Experience working in a retail setting
• Ability to understand and learn database (point-of-sale) programs quickly
• High attention to detail
• Timely and reliable
• Ability to work both collaboratively and independently; be self-directed
• Strong interpersonal and communication skills
• Ability to juggle multiple priorities in a timely manner
• Must be able to commute to Plymouth, MN to work onsite

Responsibilities

• Create a welcoming shopping experience by warmly greeting guests and engage in friendly and genuine conversation throughout each transaction
• Ask open ended questions about the guest’s shopping experience and using those questions to assess, understand, and determine how to tailor your approach
• Manage guest transactions using our point-of-sale (POS) system, including collecting cash and credit card payments, processing returns/exchanges/refunds
• Open and close POS, count cash, reconcile register drawer
• Scan and bag all guest items efficiently and neatly
• Answer phone calls and guest questions
• Help maintain a safe and clean store by hanging clothing, straightening display areas and clearing our dressing rooms
• Maintain supplies at the register
• Price, tag and steam store merchandise
• Inventory reconciliation
• Troubleshoot technology problems as they emerge
• Coach and direct volunteers in working with a diverse community of customers, donors, clients and volunteers
• Support volunteers and provide training when needed
• Ensure store policies and procedures are followed
• Notify the Store Manager when supplies and equipment are needed

Benefits

• Paid holidays
• PTO

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed