Retail Sales Associate

Cellco Partnership•New York City, KS
•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail store team to generate sales, provide customer service, and help customers find technology solutions. The role includes learning customers’ needs, recommending products and services, closing sales, and developing operational skills in merchandising and inventory. You may also contact interested Verizon customers by phone or text and participate in Verizon-sponsored off-site community events. The position is onsite at a defined location, with 40 scheduled weekly hours. Evening, weekend, and holiday availability is required, and additional shifts may be available during busy periods. The role offers base pay of $16.00 to $21.00 per hour, plus individual sales commissions. The posting describes potential annual earnings of $65,000+ to $75,500+ for top performers, depending on geography, hours worked, and performance. Eligible new hires may receive a $2,500 sign-on bonus, subject to the award’s terms and conditions.

Requirements

  • High school diploma or GED.
  • One or more years of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
  • Openness to picking up additional shifts, typically during the summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
  • Build connections with customers, ask questions, and identify their needs.
  • Recommend products and solutions that address customers’ needs.
  • Close sales through clear communication and intuitive technology solutions.
  • Develop operational skills through ongoing training in merchandising and inventory.
  • Contact interested current Verizon customers by phone or text to grow the customer base.
  • Participate in Verizon-sponsored off-site events to engage with the community and expand the customer base.

Benefits

  • Medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Discounts of up to 50% on Verizon products and services, plus discounts on attractions, automotive, travel, and more.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection, pet insurance, and group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year.
  • Adoption assistance.
  • Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
  • New hires receive up to 15 vacation days per year, increasing with additional service.
  • Eligible employees may receive a sign-on bonus of $2,500, subject to the award’s terms and conditions.
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