Retail Sales Associate - Footwear

North40 Outfitters•Mead, WA
•Onsite

About The Position

North 40 Outfitters is hiring a full-time Footwear Associate in Mead, Washington. The associate contributes to the customer experience by providing outstanding service, generating sales, recommending products, stocking and merchandising footwear, keeping the department clean and organized, and safeguarding company assets. Candidates with footwear and customer service experience are considered ideal. The role requires availability for scheduled shifts during store hours: Monday through Saturday, 7 a.m. to 8 p.m., and Sunday, 9 a.m. to 5 p.m. Scheduling must be flexible based on business needs. The position includes weekends and certain holidays and involves spending all work time on your feet, including using ladders, rolling staircases, and pallet jacks.

Requirements

  • Ability to educate and assist customers on the brands North 40 sells.
  • Dependability and ability to perform well against role expectations.
  • Willingness to share credit, work as part of a team, and define success collectively.
  • Ability to take initiative, embrace change, and learn new things.
  • Ability to work independently or in a group setting.
  • Commitment to providing phenomenal customer service.
  • Good communication skills and ability to engage effectively with individuals regularly.
  • Ability to multitask and prioritize.
  • Ability to work in a fast-paced environment while remaining detailed and focused.
  • Understanding of correct lifting and loading techniques.
  • Physical ability to lift and carry 0–15 lbs. continuously, 15–30 lbs. frequently, and 30–55 lbs. occasionally; team lift anything over 55 lbs.
  • Ability to spend 100% of work time on your feet, including using ladders, rolling staircases, and pallet jacks.
  • Ability to work scheduled shifts during store hours, including weekends and certain holidays, with flexibility based on business needs.

Nice To Haves

  • Footwear experience.
  • Customer service experience.
  • Previous merchandising experience is helpful.

Responsibilities

  • Provide outstanding customer service and contribute to a positive customer experience.
  • Generate sales and suggest products to customers.
  • Educate and assist customers on the brands North 40 sells.
  • Stock and merchandise the footwear department.
  • Maintain a clean and organized department.
  • Safeguard company assets.
  • Work collaboratively and deliver customer service to North 40 guests.

Benefits

  • Paid holidays.
  • 401(k) option.
  • Health Savings Accounts (HSAs).
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Life insurance.
  • Employee discount on North 40 products.
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