Retail Sales Associate

Verizon•Nashville, TN
•Onsite

About The Position

Verizon is hiring a full-time Retail Sales Associate to work onsite at a defined retail location. The role focuses on generating retail sales through technology knowledge and customer service, understanding customers’ needs, recommending complete product and service solutions, and closing sales. Associates develop their skills through ongoing training and may take on operational tasks across merchandising and inventory. They may also contact interested Verizon customers by phone or text and participate in Verizon-sponsored events outside the store to build their customer base. The position offers base pay of $16.00 to $21.00 per hour, plus commission based on individual sales performance. Compensation varies by geography, hours worked, and performance. Scheduled hours are 40 per week. The position may require an assessment during the hiring process.

Requirements

  • High school diploma or GED.
  • One or more years of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays.
  • Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales using technology knowledge and customer service.
  • Identify customer needs by building connections and asking questions.
  • Recommend products and solutions that address customers’ needs.
  • Close sales through clear communication and intuitive technology solutions.
  • Participate in ongoing training and develop skills in merchandising and inventory operations.
  • Contact interested Verizon customers by phone or text to grow a customer base.
  • Participate in off-site Verizon-sponsored events to engage with the community and expand a customer base.

Benefits

  • Medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs with potential travel, gifts, and other incentives.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
  • Tuition assistance of up to $8,000 per year.
  • Discounts of up to 50% on Verizon products and services.
  • Additional discounts on attractions, automotive, travel, and more.
  • Short- and long-term disability insurance, basic and supplemental life insurance, and AD&D insurance.
  • Identity theft protection, pet insurance, and group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year.
  • Adoption assistance.
  • Newly hired employees receive up to 15 vacation days per year, increasing with additional service.
  • Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
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