Retail Sales Associate (Seasonal)

New Balance • North Georgia, GA

12d • Onsite

About The Position

Retail Sales Associates help ensure New Balance retail stores operate smoothly and provide exemplary customer service. They use expert product knowledge and proper selling techniques to assist customers throughout the transaction process while positively representing the New Balance brand.

Associates greet customers, understand their needs, educate them about product features and benefits, resolve questions or problems, and complete sales using suggestive selling, multiple selling, and effective closing. They also measure and fit customers with appropriate products, communicate promotions, maintain an orderly and well-stocked sales floor, label and price merchandise, help protect products, and follow safety procedures.

This is a seasonal role. The listed North Georgia retail pay range is $12.80–$19.20 per hour, with actual base pay varying based on factors including relevant experience, time in role, internal equity, and geographic location. Temporary associates are offered three medical insurance options, dental and vision insurance, and an associate discount.

Requirements

• Must be 18 years of age or older.
• Strong customer service and verbal communication skills.
• Demonstrated ability to work effectively in a team environment.
• Familiarity with cash register functions.
• Ability to quickly perform basic math.
• Willingness to work a flexible schedule that may include weekends and holidays.
• Ability to lift 4 pounds frequently and a maximum of 8 pounds occasionally.
• Ability to kneel or squat frequently; move product boxes up to 50 pounds with assistance if necessary; stand for extended periods; climb ladders occasionally; and climb and descend stairs frequently, depending on location.

Nice To Haves

• Past retail experience is preferred but not necessary.
• People-oriented disposition.

Responsibilities

• Provide customer service using proper selling techniques, product knowledge, and the GUEST service model: greet customers, understand their needs, educate them on product features and benefits, solve problems or answer questions, and transact sales through suggestive selling, multiple selling, and effective closing.
• Correctly measure and fit customers with appropriate New Balance products.
• Inform customers about current promotions.
• Keep the sales floor neat, organized, and well stocked.
• Ensure items are properly labeled and price marked.
• Protect products by greeting customers, attaching and detaching security tags, monitoring floor merchandise, and reporting shrinkage and security violations.
• Follow safety regulations, including proper lifting procedures, and promptly report accidents and near misses.

Benefits

• Temporary associates receive three options for medical insurance, dental insurance, vision insurance, and an associate discount.
• Regular associate benefits include three options for medical insurance, dental insurance, vision insurance, life insurance, and a 401(k).
• Regular associates may access online learning and development courses, tuition reimbursement, $100 monthly student loan support, and mentorship programs.
• Regular associates receive a yearly $1,000 lifestyle reimbursement, four weeks of vacation, 12 holidays, and parental leave.
• Part-time associates receive a 401(k), short-term disability, a yearly $300 lifestyle reimbursement, and an associate discount.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed