Retail Sales Associate, Santa Ana Mainplace - Part Time
About The Position
As a Retail Selling Colleague, you combine results-oriented selling with genuine hospitality to create standout shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with appropriate products and services. Through customer engagement, product knowledge, and smart selling behaviors, you work toward sales goals, build trust, and inspire customer loyalty. The role includes keeping the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying informed about trends and promotions. They welcome customers and build relationships through friendly, personal conversations. Throughout the day, they recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty-program benefits, make sure customers have what they need, and collaborate with teammates to provide strong service and achieve individual and store results. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week, with hours depending on business needs and colleague availability. All schedules include weekend shifts.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales-goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
- Ability to work independently and as part of a team.
- Comfort using electronic devices.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to talk, lift, move constantly, stand, reach, stoop, kneel, crouch, and climb ladders, including reaching above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Provide warm, personalized customer service and recommendations based on customers’ needs.
- Engage customers and use selling behaviors to achieve daily sales goals and store results.
- Learn about new arrivals, top-selling items, trends, and promotions.
- Keep the sales floor and fitting rooms clean, organized, recovered, and shoppable.
- Update signs and pricing and support merchandise moves.
- Share loyalty-program benefits and ensure customers have what they need.
- Collaborate with colleagues to support customers and the team.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
