Retail Sales Associate (Electronics Repair)
About The Position
This role at uBreakiFix is for individuals who possess strong people skills and technical know-how, aiming to elevate their career in tech. It's not an average retail or sales job, but one where a knack for gadgets and connecting with people is valued. uBreakiFix, part of Asurion, provides resources, training, and opportunities for career growth. Asurion is a global tech solutions industry leader, helping nearly 300 million customers with tech setup, fixes, and replacements. The company emphasizes a work culture where employees are valued and operates by 'The Asurion Way', which includes principles like Customer First, One Team, Divine Discontent, and Act with Integrity, focusing on excellent service, collaboration, continuous improvement, and integrity.
Requirements
- Previous experience in customer service or retail sales – at least 1 year.
- A natural ability to connect with customers, making them feel heard, valued, and cared for.
- Flexibility to work retail store hours and the ability to multitask easily.
Nice To Haves
- A basic knowledge of electronic devices
Responsibilities
- Be the welcoming face at our uBreakiFix store, providing personalized and human-centric experiences to our customers.
- Utilize communication skills to enrich the customer experience while leveraging the Serve, Solve, Sell™ technique and upsell Asurion’s products & services.
- Work towards achievable sales goals.
- Dive into tech repair tasks with enthusiasm, learning specifics as you go to assist with diagnostics, troubleshooting and repairing customer electronic devices.
- Support the dynamic needs of a retail store environment as a team player and support the surrounding market based on business needs.
- Navigate the intersection of retail, tech, and sales seamlessly using multitasking abilities.
Benefits
- Starting Pay: $18.70 per hour + earn unlimited sales incentives.
- A comprehensive benefits package including health insurance, retirement plans, and employee discounts.
- High-quality paid training that’ll have you feeling like a tech wizard in no time.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
251-500 employees
