Retail Sales Associate - Part Time

Curaleaf•Punta Gorda, FL

13d•Onsite

About The Position

Curaleaf is hiring a part-time Retail Sales Associate to represent the brand and support customers exploring cannabis products. The associate creates a welcoming, informative, inclusive, and engaging experience by providing personalized product guidance, handling purchases, and building customer trust. The role supports daily store operations and standards, inventory tasks, sales goals, and a positive team environment in a fast-paced, compliance-driven retail setting. The listed shift availability is 15–20 hours, with weekend availability strongly preferred. The position is located at 100 Madrid Blvd, Punta Gorda, FL 33950, and pays $15.00 per hour.

Requirements

High school diploma or GED.
At least 6 months of experience in a customer-facing or sales role, with a focus on service and satisfaction.
At least 6 months of experience using point-of-sale systems and accurately handling cash transactions.
Ability to work independently and collaboratively in a fast-paced, compliance-driven environment.
Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
Excellent communication skills with customers and team members.
Strong multitasking skills and ability to shift priorities as needed.
Comfort with technology and willingness to learn tools used for daily operations and customer engagement.
Solid time management and organizational skills.
Effective de-escalation and conflict resolution skills; able to stay calm and solution-oriented when addressing concerns or working under pressure.
Basic math and computer application proficiency for transactions and reporting.
Positive, proactive approach to resolving customer issues and supporting a good guest experience.
Initiative, a team-first attitude, and ability to build customer rapport and lasting relationships.

Nice To Haves

Sales experience focused on tracking KPIs and meeting sales targets.
Familiarity with e-commerce systems and order fulfillment processes.
Previous experience in a regulated retail setting.

Responsibilities

Greet and assist guests warmly and professionally to provide an exceptional customer experience.
Build genuine customer connections, ask thoughtful questions, and offer personalized product advice.
Address customer concerns professionally and resolve issues to support customer satisfaction.
Encourage customer loyalty by enrolling guests in rewards programs.
Work with the team to maintain a respectful, inclusive, and upbeat atmosphere.
Help open and close the store, handle cash, and follow applicable procedures and regulations.
Check customer IDs, update customer profiles, and process transactions accurately.
Keep the store clean, organized, and stocked throughout the sales floor and backroom.
Support inventory work, including restocking, fulfilling online orders, and counting products.
Meet and exceed daily sales goals through upselling, customer trust, and product knowledge.
Highlight deals and complementary products at checkout.
Stay informed about promotions and product updates.
Adapt to a fast-paced, changing retail environment and take on additional duties as needed to support the team and store.
Support store leadership and contribute to overall store success.