Retail Sales Associate - Part Time

Curaleaf•San Jose, FL

11d

About The Position

At Curaleaf, the Retail Sales Associate is the face of the brand and a resource for customers exploring cannabis products. The role delivers welcoming, informative, inclusive, and engaging service, helps customers identify products that fit their needs, and builds trust through personalized recommendations and product knowledge. It suits someone who enjoys working with people in a fast-paced retail environment. The associate supports customer service, store operations, inventory, and sales performance. Duties include assisting guests, processing purchases, maintaining store standards, supporting online orders, and contributing to a positive team environment. The position is part-time, with availability of 15–25 hours and weekend availability strongly preferred. The listed hourly pay is $15.00. The role is located at 9760 San Jose Blvd, Jacksonville, FL 32257.

Requirements

High school diploma or GED.
At least 6 months of experience in a customer-facing or sales role, with an emphasis on service and satisfaction.
At least 6 months of experience using point-of-sale systems and accurately handling cash transactions.
Ability to work independently and as part of a team in a fast-paced, compliance-driven environment.
Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
Excellent communication skills.
Strong multitasking skills and ability to shift priorities as needed.
Comfort with technology and willingness to learn new tools.
Time-management and organizational skills.
Effective de-escalation and conflict-resolution skills, with a calm and solution-oriented approach to customer concerns.
Basic math and computer application proficiency for transactions and reporting.
Positive, proactive approach to resolving customer issues.
Initiative, a team-first attitude, and readiness to support store leadership.
Ability to build rapport and maintain customer relationships.
Physical ability to stand for extended periods; walk; talk or hear; stoop, kneel, crouch or crawl; use hands and fingers to feel; reach with hands and arms; and lift up to 25 pounds regularly, with occasional climbing, balancing, and lifting up to 50 pounds.
Close vision (clear vision at 20 inches or less).
Ability to work in confined spaces and tolerate a high-stress, changing work environment.

Nice To Haves

Sales experience focused on tracking KPIs and meeting sales targets.
Familiarity with e-commerce systems and order fulfillment.
Previous experience in a regulated retail setting.

Responsibilities

Greet and assist guests professionally and provide an exceptional customer experience.
Build customer connections, ask questions, and offer personalized product advice.
Address customer concerns and resolve issues to support customer satisfaction.
Encourage customer loyalty by enrolling guests in rewards programs.
Work with the team to maintain a respectful, inclusive, and upbeat atmosphere.
Help open and close the store, handle cash, and follow procedures and regulations.
Check IDs, update customer profiles, and process transactions accurately.
Keep the store clean, organized, and stocked across the sales floor and backroom.
Support inventory tasks, including restocking, fulfilling online orders, and counting products.
Meet and exceed daily sales goals through upselling, trust-building, and product knowledge.
Highlight promotions, deals, and complementary items at checkout.
Stay informed about promotions and product updates.
Adapt to a fast-paced, changing retail environment and take on additional duties as needed.