Retail Sales Associate - Part Time

Curaleaf • Skokie, IL

1d • Onsite

About The Position

As a Retail Sales Associate at Curaleaf, you’ll represent the brand and help customers explore cannabis products while delivering welcoming, informative, inclusive, and engaging service. You’ll offer personalized product advice, handle purchases, and build customer trust in a fast-paced retail environment.

The role supports store operations and standards, including opening and closing, cash handling, ID checks, customer profile updates, transaction processing, maintaining a clean and stocked store, and supporting inventory and online order fulfillment. Associates are expected to contribute to sales goals, stay informed about promotions and products, and assist the team as needed.

This is a part-time position with availability of 5–29 hours per week. Weekend availability is strongly preferred. The role is located at 10000 Skokie Blvd, Skokie, IL 60077, and pays $17.50 per hour plus tips. The listed benefits are available to eligible full-time employees only; benefits vary by state, role type, and eligibility.

Requirements

• High school diploma or GED.
• At least 6 months of experience in a customer-facing or sales role, with a strong focus on service and satisfaction.
• At least 6 months of experience using point-of-sale systems and accurately handling cash transactions.
• Ability to work independently and as part of a team in a fast-paced, compliance-driven environment.
• Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
• Excellent communication skills.
• Strong multitasking skills and ability to shift priorities as needed.
• Comfort with technology and willingness to learn new tools.
• Time management and organizational skills.
• Effective de-escalation techniques and a calm, solution-oriented approach to customer concerns.
• Basic math and computer application proficiency to support transactions and reporting.
• Positive, proactive approach to resolving customer issues.
• Strong conflict resolution skills and ability to remain composed under pressure.
• Initiative, a team-first attitude, and readiness to support store leadership.
• Ability to build rapport and lasting customer relationships.
• Collaborative spirit and commitment to working well with a team.
• Ability to stand for extended periods; walk; talk or hear; stoop, kneel, crouch, or crawl; use hands and fingers to feel; reach with hands and arms; and lift up to 25 pounds regularly.
• Ability to occasionally climb, balance, and lift up to 50 pounds.
• Close vision, with clear vision at 20 inches or less.
• Ability to work in confined spaces, tolerate high stress, adapt, and work in a changing environment.

Nice To Haves

• Background in a sales role focused on tracking KPIs and meeting sales targets.
• Familiarity with e-commerce systems and order fulfillment processes.
• Previous experience in a regulated retail setting.

Responsibilities

• Greet and assist guests warmly and professionally to provide an exceptional customer experience.
• Build genuine customer connections, ask thoughtful questions, and offer personalized product advice.
• Address customer concerns professionally and resolve issues to support customer satisfaction.
• Encourage customer loyalty by enrolling guests in rewards programs.
• Work collaboratively with the team to maintain a respectful, inclusive, and upbeat atmosphere.
• Help open and close the store, handle cash, and follow procedures and regulations.
• Check customer IDs, update customer profiles, and process transactions accurately.
• Keep the store clean, organized, and stocked across the sales floor and backroom.
• Support inventory tasks, including restocking, fulfilling online orders, and counting products.
• Meet and exceed daily sales goals through upselling, trust-building, and product knowledge.
• Highlight deals and complementary items at checkout.
• Stay informed about promotions and product updates.
• Adapt to a fast-paced and changing retail environment.
• Take on additional duties as needed to support the team and store success.

Benefits

• Medical, dental, and vision insurance (available to eligible full-time employees only).
• Health Savings Account (HSA) and/or Flexible Spending Account (FSA) (available to eligible full-time employees only).
• Employee Assistance Program (EAP) (available to eligible full-time employees only).
• Wellness program and challenges (available to eligible full-time employees only).
• Gym discounts (available to eligible full-time employees only).
• 401(k) retirement plan with company match (available to eligible full-time employees only).
• Life and disability insurance (available to eligible full-time employees only).
• Supplemental critical illness, hospital indemnity, and accident insurance (available to eligible full-time employees only).
• Commuter benefits (available to eligible full-time employees only).
• Paid time off, including vacation, sick leave, and holidays (available to eligible full-time employees only).
• Parental leave (available to eligible full-time employees only).
• Bereavement leave (available to eligible full-time employees only).
• Employee discounts.
• Recognition programs.
• Pet insurance.
• Career growth opportunities.
• Referral bonuses.
• Community involvement.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED