Retail Sales Associate - Part Time

Curaleaf•Melrose Park, IL

4d•Onsite

About The Position

Curaleaf is hiring a part-time Retail Sales Associate to represent its brand and help customers explore cannabis products. The associate provides a welcoming, informative, inclusive, and engaging customer experience by offering personalized product recommendations, processing purchases, and building customer trust. The role operates in a fast-paced, compliance-driven retail environment and supports the store’s sales performance, daily operations, and standards. The position is located at 1413 W North Ave, Melrose Park, Illinois, and offers 20–25 hours of work with weekend availability required. The stated hourly pay is $17.50 plus tips. The position includes standing and walking for extended periods, assisting with store opening and closing, cash handling, checking identification, processing transactions, maintaining store organization and inventory, and supporting online order fulfillment. The work environment may involve exposure to dust, pollen, and plant pathogens, as well as confined spaces and changing, high-stress conditions. Benefits described include medical, dental, and vision insurance; HSA and/or FSA; an employee assistance program; wellness offerings and gym discounts; a 401(k) with company match; life and disability insurance; supplemental insurance options; commuter benefits; paid time off and holidays; parental and bereavement leave; employee discounts; recognition programs; and pet insurance. The detailed benefits list is available to eligible full-time employees only; benefits vary by state, role type, and eligibility.

Requirements

High school diploma or GED.
At least 6 months of customer-facing or sales experience focused on service and satisfaction.
At least 6 months of experience using POS systems and accurately handling cash transactions.
Ability to work independently and as part of a team in a fast-paced, compliance-driven environment.
Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
Excellent communication skills.
Strong multitasking skills and ability to shift priorities as needed.
Comfort with technology and willingness to learn new tools.
Time management and organizational skills.
Effective de-escalation techniques and a calm, solution-oriented approach to customer concerns.
Basic math and computer application proficiency.
Positive, proactive approach to resolving customer issues.
Conflict resolution skills and ability to remain composed under pressure.
Initiative, a team-first attitude, and willingness to support store leadership.
Ability to build rapport and lasting customer relationships.
Ability to stand for extended periods; walk; talk or hear; stoop, kneel, crouch, or crawl; use hands and fingers to feel; reach with hands and arms; lift up to 25 pounds regularly as required; and occasionally climb, balance, and lift up to 50 pounds.
Close vision (clear vision at 20 inches or less).
Ability to work in confined spaces and tolerate stress, adapt, and remain flexible in a changing environment.

Nice To Haves

Sales experience focused on tracking KPIs and meeting sales targets.
Familiarity with e-commerce systems and order fulfillment processes.
Previous experience in a regulated retail setting.

Responsibilities

Greet and assist guests in a warm, professional manner and provide an exceptional customer experience.
Build genuine customer connections, ask questions, and provide personalized product advice.
Address customer concerns professionally and resolve issues to support satisfaction.
Enroll guests in rewards programs.
Work with the team to maintain a respectful, inclusive, and upbeat atmosphere.
Help open and close the store, handle cash, and follow store procedures and regulations.
Check customer IDs, update customer profiles, and process transactions accurately.
Keep the store clean, organized, and stocked across the sales floor and backroom.
Support inventory activities, including restocking, fulfilling online orders, and counting products.
Meet and exceed daily sales goals through upselling, relationship-building, and product knowledge.
Promote deals and complementary items at checkout.
Stay informed about promotions and product updates.
Adapt to a fast-paced, changing retail environment and take on additional duties as needed.

Benefits

Medical, dental, and vision insurance (available to eligible full-time employees only).
Health Savings Account (HSA) and/or Flexible Spending Account (FSA) (available to eligible full-time employees only).
Employee Assistance Program (EAP) (available to eligible full-time employees only).
Wellness program and challenges (available to eligible full-time employees only).
Gym discounts (available to eligible full-time employees only).
401(k) retirement plan with company match (available to eligible full-time employees only).
Life and disability insurance (available to eligible full-time employees only).
Supplemental Critical Illness, Hospital Indemnity, and Accident Insurance (available to eligible full-time employees only).
Commuter benefits (available to eligible full-time employees only).
Paid time off, including vacation, sick leave, and holidays (available to eligible full-time employees only).
Parental leave (available to eligible full-time employees only).
Bereavement leave (available to eligible full-time employees only).
Employee discounts (available to eligible full-time employees only).
Recognition programs (available to eligible full-time employees only).
Pet insurance (available to eligible full-time employees only).
Competitive pay and benefits.
Community involvement opportunities.
Referral bonuses and product discounts.