About The Position

The Retail Sales Associate is responsible for delivering a highly satisfied customer experience by engaging with customers, following customer experience principles, and maintaining a clean and organized store. The associate follows operational, merchandise, and loss prevention standards and may be cross-trained in multiple store areas to support business needs. The role supports a positive store culture through honesty, integrity, and respect, and includes processing purchases and returns, promoting credit and loyalty programs, preparing and merchandising merchandise, recovering the sales floor, maintaining store cleanliness, and supporting safety and shrink-reduction programs. The position is temporary and located at TJ Maxx Store 0609, 320 Town Centre Dr, Johnstown, Pennsylvania. Starting pay is $13.25 to $13.75 per hour, with actual pay based on relevant skills, qualifications, and experience.

Requirements

  • Excellent customer service skills.
  • Ability to work a flexible schedule to support business needs.
  • Strong communication and organizational skills, with attention to detail.
  • Ability to multitask.
  • Ability to respond appropriately to changes in direction or unexpected situations.
  • Ability to lift heavy objects, with or without reasonable accommodation.
  • Ability to work effectively with peers and supervisors.

Nice To Haves

  • Retail customer experience preferred.

Responsibilities

  • Deliver a highly satisfied customer experience by engaging and interacting with customers.
  • Model customer experience practices with internal and external customers.
  • Support a positive store culture through honesty, integrity, and respect.
  • Ring customer purchases and returns accurately and count change according to operating procedures.
  • Promote credit and loyalty programs.
  • Maintain the merchandising philosophy and follow established merchandising procedures and standards.
  • Process and prepare merchandise for the sales floor according to company procedures and standards.
  • Initiate and participate in store recovery throughout the day as needed.
  • Maintain organizational, cleanliness, and recovery standards for the sales floor and help maintain and clean the entire store.
  • Provide and accept recognition and constructive feedback.
  • Adhere to labor laws, policies, and procedures.
  • Support and participate in store shrink-reduction goals and programs.
  • Participate in safety awareness and maintain a safe environment.
  • Perform other duties as assigned.
  • Work in multiple areas of the store if cross-trained to support business needs.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation assistance
  • Bereavement benefit
  • 401(k) associate contributions
  • Child care discounts
  • Cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match for associates meeting service or hours requirements
  • Medical, dental, and vision coverage for associates meeting service or hours requirements
  • Health savings account (HSA) for associates meeting service or hours requirements
  • Health care flexible spending account (FSA) for associates meeting service or hours requirements
  • Life insurance for associates meeting service or hours requirements
  • Short- and long-term disability for associates meeting service or hours requirements
  • Paid parental leave for associates meeting service or hours requirements
  • Paid holidays, vacation, and sick time for associates meeting service or hours requirements
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption assistance
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