Retail Sales Associate, Menlo Park - Full Time
About The Position
As a Retail Selling Colleague, you combine results-oriented selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with products and services. Through customer engagement, product knowledge, and smart selling behaviors, you work toward sales goals, build trust, and inspire loyalty. You also help keep the sales floor and fitting rooms clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and making sure the sales floor is ready for customers. They welcome customers, build relationships through friendly conversations, maintain a shoppable environment by recovering the floor and fitting rooms, updating signs and pricing, and supporting merchandise moves. They share Loyalty program benefits, make sure customers have what they need, and provide a sincere farewell. Teamwork, continuous learning, and a focus on individual and store results are central to the role. Full-time colleagues are typically scheduled to work 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
- Ability to work independently and contribute to a team.
- Comfort using electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Engage customers, understand their needs, and provide personalized product and service recommendations.
- Use product knowledge, customer engagement, and smart selling behaviors to meet daily sales goals and contribute to store results.
- Welcome customers and build relationships through friendly, personal conversations.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Keep the sales floor and fitting rooms clean, organized, and shoppable by recovering merchandise, updating signs and pricing, and supporting merchandise moves.
- Share Loyalty program benefits, ensure customers have what they need, and provide a sincere farewell.
- Support colleagues through honest, caring, and collaborative teamwork.
- Use electronic devices, computers, handheld equipment, and cash registers to perform job functions and process transactions.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
