Retail Sales Associate

Wild Fork Foods•East Hanover, NJ

2d•Onsite

About The Position

As a Retail Sales Associate at Wild Fork Foods, you create an exceptional guest experience by delivering the company’s “personal chef and friendly butcher” service philosophy. You engage customers with product knowledge, meal inspiration, and warm hospitality while supporting replenishment, inventory accuracy, and store readiness. The role helps maintain a clean, well-stocked, easy-to-shop store and includes freezer work, cash handling, and opening and closing routines, including when leadership is not present. Associates are expected to embody Wild Fork’s values of Determination, Simplicity, Availability, Humility, Sincerity, Discipline, and Ownership. This position is offered as full-time or part-time, with a starting wage of $18.00 per hour plus bonus potential. The role requires one year of retail, grocery, hospitality, or food experience, comfort working in extremely cold temperatures, and the ability to lift up to 50 pounds and stand or walk for 8–10 hours. Flexible scheduling, including mornings, evenings, weekends, and holidays, is required.

Requirements

At least 1 year of retail, grocery, hospitality, or food experience.
Strong customer service skills and enthusiasm for food and culinary exploration.
Ability to work in fast-paced environments and manage multiple tasks.
Comfort working in extremely cold temperatures, including a walk-in freezer.
Ability to lift up to 50 lbs and stand or walk for 8–10 hours.
Flexible availability for mornings, evenings, weekends, and holidays.
Basic math skills for cash handling.

Nice To Haves

POS experience.
Curiosity about products, cooking, and customer needs.

Responsibilities

Deliver a warm, engaging “personal chef and friendly butcher” shopping experience.
Provide customer recommendations, cooking tips, recipes, and product insights based on customer needs.
Understand daily sales goals, promotions, and store priorities and apply them through customer interactions and selling behaviors.
Engage customers, build baskets, suggest product pairings, and recommend products to support sales and a personalized experience.
Maintain service standards so customers feel welcomed, valued, and inspired to return.
Stock, rotate, and merchandise products to keep the store full, fresh, and visually compelling.
Complete FIFO rotation and maintain accurate product labeling and pricing.
Keep the store clean, organized, and customer-ready; support planogram changes, promotional sets, and daily recovery routines.
Assist with receiving and processing deliveries accurately and carefully.
Organize back stock and promptly communicate low stock or product issues.
Follow shrink-prevention practices and report concerns to leadership.
Work in cold temperatures, including walk-in freezers, to pull products, organize stock, and execute counts.
Follow food safety, sanitation, and freezer safety guidelines.
Operate the POS accurately and process transactions, returns, and exchanges.
Perform opening and closing duties when leadership is not present, including register counts, cash pulls, safe drops, and store readiness and safety walkthroughs.
Follow cash handling standard operating procedures with precision and integrity.
Work with Team Leaders to execute daily priorities and meet store goals.
Participate in training, product knowledge sessions, new processes, and ongoing development.
Support a positive, inclusive team culture and work respectfully with colleagues.