Retail Sales Associate

Verizon • Edwardsville, IL

20h • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to drive sales and help customers find technology products and services that meet their needs. You will build customer relationships, ask questions to uncover needs, recommend solutions, and close sales. The role also includes ongoing training and development in store operations, merchandising, and inventory. You may contact interested Verizon customers by phone or text and represent Verizon at sponsored off-site community events. The position is onsite at a defined location. The role pays an hourly base rate plus individual sales commissions; compensation varies by geography, hours worked, and performance. The listed starting base pay rate for Illinois locations is $16.59 per hour.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales using technology knowledge and customer service.
• Build customer connections and identify needs by asking appropriate questions.
• Recommend products and solutions that address customer needs.
• Close sales through clear communication and intuitive technology solutions.
• Participate in ongoing training and develop skills in merchandising, inventory, and other operational functions.
• Contact interested current Verizon customers by phone or text to grow the customer base.
• Participate in Verizon-sponsored events outside the store to engage with the community and expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions.
• Sales recognition programs and incentives, which have included travel, gifts, and other awards.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
• Tuition assistance of up to $8,000 per year.
• Discounts of up to 50% on Verizon products and services.
• Additional discounts on attractions, automotive services, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
• Up to 15 days of vacation per year for newly hired employees, increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED