Bilingual Retail Sales Associate

2020 Companies•Eagle Pass, TX

4d•Onsite

About The Position

Reliant, by NRG, is seeking enthusiastic Retail Sales Associates to join their team of Energy Pros. In this role, you will work within local retailers to engage with consumers about Reliant electricity plans, help customers lower their energy costs, and foster professional relationships. The position involves welcoming customers, offering solutions, and collaborating with a team to achieve goals. This role does not involve door-to-door sales, cold calling, or telemarketing.

Requirements

High school diploma or equivalent required
Six (6) months prior sales, retail, telecom or marketing experience
Demonstrated knowledge of products and services
Excellent communications, presentation, interpersonal and problem-solving skills
Impeccable integrity and commitment to customer satisfaction
Ability to multi-task in a fast-paced, team environment
Must be available to work evenings, weekends and holidays as needed
Ability to maintain customer confidentiality
Fluent in both English and Spanish (must be able to read, write & speak Spanish)

Responsibilities

Work within your local retailer
Engage with consumers about Reliant electricity plans
Help customers in your community by lowering their energy costs
Learn how to uncover consumer desires and overcome objections
Foster professional relationships with customers and fellow employees
Welcome customers and politely offer solutions
Collaborate with your team to accomplish goals and celebrate success
Sell products and services in a retail store, kiosk, and/or event environments
Maintain professional interaction with both customers and fellow employees
Meet or exceed personal sales goals on a monthly basis
Courteously welcome customers and offer assistance
Direct customers by escorting them to displays; assess needs and suggests products to fit those needs
Advise customers by providing information on products and services
Help customers make selections by building customer confidence
Accurately document and report sales
Contribute to team effort by accomplishing related results as needed
Responsible for accurately tracking and communicating all activity to Retail Operations
Ensure work station/kiosk is clean, well-organized, functional and presentable at all times
Responsible for submitting all paperwork completely and accurately