Bilingual Retail Sales Associate

2020 Companies • Temple, PA

5d • Onsite

About The Position

NRG is seeking bilingual Retail Sales Associates with enthusiastic personalities to join their team of Energy Pros. This role involves engaging with consumers about NRG electricity and gas services, helping customers in the community lower their energy costs, and fostering professional relationships. The position is located within a local retailer and does not involve door-to-door sales, cold calling, or telemarketing.

Requirements

• Fluent in both English and Spanish (must be able to read, write & speak Spanish)
• High school diploma or equivalent required
• Six (6) months prior sales, retail, telecom or marketing experience
• Demonstrated knowledge of products and services
• Excellent communications, presentation, interpersonal and problem-solving skills
• Impeccable integrity and commitment to customer satisfaction
• Ability to multi-task in a fast-paced, team environment
• Must be available to work evenings, weekends and holidays as needed
• Ability to maintain customer confidentiality

Responsibilities

• Work within your local retailer
• Engage with consumers about NRG electricity and gas
• Help customers in your community by lowering their energy costs
• Learn how to uncover consumer desires and overcome objections
• Foster professional relationships with customers and fellow employees
• Welcome customers and politely offer solutions
• Collaborate with your team to accomplish goals and celebrate success
• Sell products and services in a retail store, kiosk, and/or event environments
• Maintain professional interaction with both customers and fellow employees
• Meet or exceed personal sales goals on a monthly basis
• Courteously welcome customers and offer assistance
• Direct customers by escorting them to displays; assess needs and suggests products to fit those needs
• Advise customers by providing information on products and services
• Help customers make selections by building customer confidence
• Accurately document and report sales
• Contribute to team effort by accomplishing related results as needed
• Responsible for accurately tracking and communicating all activity to Retail Operations
• Ensure work station/kiosk is clean, well-organized, functional and presentable at all times
• Responsible for submitting all paperwork completely and accurately

Benefits

• First sale bonus
• Career growth and advancement opportunities
• Enhanced work life balance with early release incentives
• Paid training course
• Base + uncapped commission
• Next day pay on-demand with DailyPay
• Base pay raise opportunity every 6 months
• Premier retail locations
• Health benefits
• paid time off
• 401k w/ company match
• paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED