Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to generate sales, identify customer needs, recommend products and solutions, and provide customer service. The position includes ongoing training and opportunities to develop skills in merchandising and inventory operations. You may also contact current Verizon customers by phone or text and participate in Verizon-sponsored community events outside the store to grow your customer base. The role is based onsite at a defined work location, with scheduled hours of 40 per week. Employees must be willing to work evenings, weekends, and holidays, and may have the opportunity to pick up additional shifts during busy periods. The schedule is provided four weeks in advance. The position offers a starting base pay of $16.59 per hour for the Illinois location(s) listed, plus commission potential. The posting also describes a base-pay range of $16.00 to $21.00 per hour, with individual commissions dependent on sales performance. Compensation varies by geography, hours worked, and performance.
Requirements
- High school diploma or GED.
- At least one year of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays.
- Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience working in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales by using technology knowledge and customer service.
- Build connections with customers, uncover their needs, and ask relevant questions.
- Present product insights and recommend complete sales solutions.
- Close sales by communicating effectively and providing intuitive technology solutions.
- Participate in ongoing training and develop operational skills in merchandising and inventory.
- Contact current Verizon customers who are interested in products and services through outbound calls and text messages.
- Engage with the community at off-site Verizon-sponsored events to expand the customer base.
Benefits
- Medical, dental, and vision coverage.
- Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
- Sales recognition programs and incentives, which have included travel, gifts, and other awards.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks for the birthing parent.
- Up to $8,000 per year in tuition assistance.
- Discounts of up to 50% on Verizon products and services, plus additional employee discounts on attractions, automotive, travel, and more.
- Short- and long-term disability coverage.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection, pet insurance, and group home and auto insurance.
- Up to eight company-paid holidays per year and up to six personal days per year.
- Adoption assistance.
- Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
- Newly hired employees receive up to 15 vacation days per year, increasing with additional service.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
