Retail Sales Associate - Seasonal

Vuori, Inc•Hingham, MA

About The Position

The Retail Sales Associate at Vuori connects with customers and communicates the brand’s values through product knowledge and an optimistic, engaging approach. The role focuses on creating memorable customer experiences, achieving sales goals as part of a team-based commission environment, and supporting store operations and merchandising. This is a seasonal retail associate position.

Requirements

  • Must be available to work nights, weekends, and holidays.
  • Adhere to scheduled shifts and be punctual.
  • Ability to develop relationships with customers and colleagues.
  • Ability to handle customer concerns positively and proactively.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to learn new procedures and processes quickly.
  • Strong organizational and follow-through skills.
  • Excellent communication and interpersonal skills.
  • High level of ownership, accountability, and initiative.
  • Eagerness to develop new skills and responsiveness to feedback.

Responsibilities

  • Build lasting customer relationships and create an unforgettable customer experience.
  • Work with the sales team to provide customers with excellent service.
  • Greet customers promptly, authentically, and engagingly.
  • Prepare fitting rooms, locate sizes, and provide knowledgeable feedback on merchandise style and fit.
  • Achieve sales goals in a team-based commission environment.
  • Develop product knowledge in fashion and activewear to serve customers as an expert.
  • Assist with projects while maintaining a focus on customer experience.
  • Communicate inventory needs to support business goals.
  • Stock the sales floor every evening.
  • Collaborate with management on inventory management.
  • Clean the retail store regularly, including floors and bathrooms.
  • Understand and follow cash-control procedures, including bank deposits and petty cash.
  • Implement and maintain merchandising and visual directives.
  • Keep the selling floor neat, clean, organized, and aligned with the correct visual image.
  • Identify and promptly communicate product concerns.
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