Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to generate sales, provide customer service, and help customers find technology solutions that meet their needs. The role includes building customer connections, asking questions to uncover needs, recommending products and services, and closing sales. You will also participate in ongoing training and develop skills in operational functions such as merchandising and inventory. The position may involve contacting current Verizon customers by phone or text and engaging with the community at Verizon-sponsored off-site events. This is an onsite, worksite-based role with 40 scheduled hours per week. The position is commission-based, with base pay and the opportunity to earn additional commissions based on sales performance. Evening, weekend, and holiday availability is required, and employees may be asked to pick up additional shifts during busy periods. Schedules are provided four weeks in advance.
Requirements
- High school diploma or GED.
- One or more years of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays.
- Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience working in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales by using knowledge and enthusiasm for technology and providing customer service.
- Build customer connections and ask questions to identify customer needs.
- Recommend products and solutions that address customer needs.
- Close sales using communication skills and intuitive technology solutions.
- Complete ongoing training and develop operational skills in merchandising and inventory.
- Place outbound calls and send text messages to current Verizon customers interested in Verizon products and services.
- Engage with the community at off-site Verizon-sponsored events to expand the customer base.
Benefits
- Medical, dental, and vision coverage.
- Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
- Sales recognition programs that have awarded top performers with travel, gifts, and other incentives.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Paid parental leave for eligible new parents.
- Tuition assistance of up to $8,000 per year.
- Discounts of up to 50% on Verizon products and services.
- Additional employee discounts on attractions, automotive, travel, and more.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance.
- AD&D insurance.
- Identity theft protection.
- Pet insurance.
- Group home and auto insurance.
- Up to 8 company-paid holidays per year.
- Up to 6 personal days per year.
- Adoption assistance.
- Newly hired employees receive up to 15 vacation days per year, increasing with additional service.
- Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
