Retail Sales Associate - FT

US Foods • Charlotte, NC

22h • Onsite

About The Position

The CHEF’STORE Sales Associate helps maintain an atmosphere of superior customer service, promoting the US Foods strategy: Great Food, Made Easy. We rely on our team to promote and exemplify the US Foods Cultural Beliefs: Deliver Excellence, Stop Waste, WIN Together, Speak Up and You Matter. As a key member of our team, you will fill a variety of roles, including Cashier, Stocker, and Customer Courtesy, and must be passionate about service and model this behavior in all aspects of job performance. During a shift, you will be assigned to any of our departments, depending on our customer and/or business needs. At the direction of store management, you may work in any or all of the following areas: on the front end of the store, selling merchandise and assisting customers through the checking out process; on the sales floor working in our Meat/Frozen department, Produce/Dairy department; Dry Goods/Culinary Equipment & Supply department; replenishing freight and rotating product in any department. You may also assist during special store events, such as Vendor Fairs, sales floor resets, and inventory processes.

Requirements

• Minimum 6-12 months retail cashier and/or stocking experience required.
• High School Diploma or equivalent work experience required.
• Must be able to perform the following physical activities for described length of time
• STAND CONTINUOUSLY
• WALK CONTINUOUSLY
• LIFT 1-10 lbs (Sedentary) CONTINUOUSLY
• 11-20 lbs (Light) CONTINUOUSLY
• 21-50 lbs (Medium) CONTINUOUSLY
• 51-100 lbs (Heavy) FREQUENTLY
• Over 100 lbs (Very Heavy) OCCASIONALLY
• CARRY 1-10 lbs (Sedentary) CONTINUOUSLY
• 11-20 lbs (Light) CONTINUOUSLY
• 21-50 lbs (Medium) CONTINUOUSLY
• 51-100 lbs (Heavy) FREQUENTLY
• Over 100 lbs (Very Heavy) OCCASIONALLY
• PUSH/PULL 1 FREQUENTLY
• CLIMB/BALANCE 2 FREQUENTLY
• STOOP/SQUAT FREQUENTLY
• BEND FREQUENTLY
• REACH ABOVE SHOULDER FREQUENTLY
• TWIST FREQUENTLY
• GRASP OBJECTS 3 CONTINUOUSLY
• MANIPULATE OBJECTS 4 CONTINUOUSLY
• MANUAL DEXTERITY 5 FREQUENTLY

Nice To Haves

• Minimum one year retail selling and/or customer service experience preferred.
• Must possess the desire and the ability to deliver exceptional customer service and the adaptability and willingness to assist other employees in order to get the job done.
• Provide each customer with fast, easy, efficient, and professional service.
• Must demonstrate good, solid common sense and the ability to think logically and possess a basic mathematical aptitude.
• Must be motivated and self-driven with the ability to multi-task, prioritize and work independently or within a team.
• Must possess basic computer skills, cash handling experience, and proficiency utilizing general office equipment.

Responsibilities

• Ensure all customers have an impeccable CHEF’STORE experience by developing and maximizing relationships with the store’s customers.
• Utilize all tools and skills learned in the CHEF’STORE Way training and model the behavior in the store.
• Perform sales and cash functions in the POS in an efficient and accurate manner. This includes scanning merchandise, by utilizing a held-held scan gun or 10 keypad, weighing product on countertop scales as necessary, and looking up any product that will not scan.
• Ensure that each item’s barcode is accurately reflected in the system and report any discrepancies to Front End Lead or Manager of Day (MOD).
• Perform cart-to-cart transfer of all products at checkout, including a visual inspection to look for product tampering.
• Perform duties as receipt checker; verifying cart content vs. purchases, as customers leave the store.
• Perform store opening and/or closing functions at the front end based on assigned shift.
• Ensure a continuing focus on increasing sales and managing shrinkage.
• Work with customers to ensure they find the products they need and are made aware of all the other services available to them in the store.
• Assist in receiving inventory shipments and maintaining and stocking shelves in a neat and orderly fashion while also ensuring proper rotation and product quality audits.
• Report any low stock levels to store management.
• Ensure all merchandise is properly labeled. This includes blaster tagging unscannable merchandise, applying catch weight labels to all merchandise sold by the pound, and affixing plu tags to produce items.
• Replenish sales floor daily by down stocking freight from top stock. Ensure that the oldest product is brought down first and stocked in accordance with FIFO.
• Each out product as necessary. Reach trucks and pallet jacks will be used in the movement of product and stocking.
• Utilize computer programs such as Microsoft Word and Excel, and proprietary software as needed.
• Ensure all products are easily accessible, visually appealing, and constantly available.
• Assist with price changes as directed by the Pricing Lead and Store Management.
• Assist in the opening and closing duties of the store.
• Participate in the inventory and cycle count process as needed.
• Ensure that the facility is well maintained and is a safe environment for staff and customers by following safety policies and practices.
• Notify store management of any safety issues in the store, correct if possible.
• Ensure the cleanliness of the sales floor, front end, and restrooms. Utilize cleaning equipment to assist in these duties.
• Ensure the cleanliness of the parking lot and store entry area.
• Gather carts from the parking lot and cart corrals and bring them back to the designated area. Ensure all are clean and operable.
• May be responsible for other duties and responsibilities as assigned or required by Store Management.

Benefits

• Pay Starting at:$17.69
• Full-Time 30-40 hours weekly
• Weekends and Holidays required
• Flexibility needed - Opening and Closing schedules required
• Freight Handling with repetitive lifts of 40-80 pounds
• Working in freezers and coolers required
• Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between $13 - $21

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees