Retail Sales Associate - FT

US Foods•Charlotte, NC

1d•Onsite

About The Position

The CHEF’STORE Sales Associate helps maintain an atmosphere of superior customer service, promoting the US Foods strategy: Great Food, Made Easy. We rely on our team to promote and exemplify the US Foods Cultural Beliefs: Deliver Excellence, Stop Waste, WIN Together, Speak Up and You Matter. As a key member of our team, you will fill a variety of roles, including Cashier, Stocker, and Customer Courtesy, and must be passionate about service and model this behavior in all aspects of job performance. During a shift, you will be assigned to any of our departments, depending on our customer and/or business needs. At the direction of store management, you may work in any or all of the following areas: on the front end of the store, selling merchandise and assisting customers through the checking out process; on the sales floor working in our Meat/Frozen department, Produce/Dairy department; Dry Goods/Culinary Equipment & Supply department; replenishing freight and rotating product in any department. You may also assist during special store events, such as Vendor Fairs, sales floor resets, and inventory processes.

Requirements

Minimum 6-12 months retail cashier and/or stocking experience required.
High School Diploma or equivalent work experience required.
Must possess basic computer skills, cash handling experience, and proficiency utilizing general office equipment.

Nice To Haves

Minimum one year retail selling and/or customer service experience preferred.
Must possess the desire and the ability to deliver exceptional customer service and the adaptability and willingness to assist other employees in order to get the job done.
Provide each customer with fast, easy, efficient, and professional service.
Must demonstrate good, solid common sense and the ability to think logically and possess a basic mathematical aptitude.
Must be motivated and self-driven with the ability to multi-task, prioritize and work independently or within a team.
Must be able to work a flexible hourly schedule, including holidays and weekends.

Responsibilities

Ensure all customers have an impeccable CHEF’STORE experience by developing and maximizing relationships with the store’s customers.
Perform sales and cash functions in the POS in an efficient and accurate manner, including scanning merchandise, weighing product, and looking up unscannable product.
Perform cart-to-cart transfer of all products at checkout, including a visual inspection for product tampering.
Perform duties as receipt checker, verifying cart content vs. purchases.
Perform store opening and/or closing functions at the front end based on assigned shift.
Ensure a continuing focus on increasing sales and managing shrinkage.
Work with customers to ensure they find the products they need and are made aware of all other services available.
Assist in receiving inventory shipments and maintaining and stocking shelves in a neat and orderly fashion while also ensuring proper rotation and product quality audits.
Ensure all merchandise is properly labeled.
Replenish sales floor daily by down stocking freight from top stock, ensuring oldest product is brought down first and stocked in accordance with FIFO.
Utilize computer programs such as Microsoft Word and Excel, and proprietary software as needed.
Ensure all products are easily accessible, visually appealing, and constantly available.
Assist with price changes as directed by the Pricing Lead and Store Management.
Assist in the opening and closing duties of the store.
Participate in the inventory and cycle count process as needed.
Ensure that the facility is well maintained and is a safe environment for staff and customers by following safety policies and practices.
Notify store management of any safety issues in the store, correct if possible.
Ensure the cleanliness of the sales floor, front end, and restrooms.
Ensure the cleanliness of the parking lot and store entry area.
Gather carts from the parking lot and cart corrals and bring them back to the designated area.
May be responsible for other duties and responsibilities as assigned or required by Store Management.