Retail Sales Associate FT

US Foods•Oklahoma City, OK

1d•Onsite

About The Position

The CHEF’STORE Retail Sales Associate is a Full Time role focused on delivering superior customer service, aligning with the US FOODS® strategy: Great Food, Made Easy. This role requires promoting and exemplifying US FOODS® Cultural Beliefs: Deliver Excellence, Stop Waste, WIN Together, Speak Up and You Matter. As a key team member, you will perform various duties including Cashier, Stocker, and Customer Courtesy, demonstrating a passion for service. You will be assigned to different departments based on customer and business needs, which may include front-end sales, merchandise assistance, checking out customers, and working in departments like Meat/Frozen, Produce/Dairy, or Dry Goods/Culinary Equipment & Supply for freight replenishment and product rotation. You may also assist with special store events, sales floor resets, and inventory processes.

Requirements

Minimum 6-12 months of retail cashier and/or stocking experience.
A High School Diploma or equivalent work experience.
Possess the desire and the ability to deliver exceptional customer service.
Adaptability and willingness to assist other employees in order to get the job done.
Ability to provide each customer with fast, easy, efficient, and professional service.
Demonstrate good, solid common sense and the ability to think logically.
Possess a basic mathematical aptitude.
Motivated and self-driven with the ability to multi-task, prioritize, and work independently or within a team.
Ability to work a flexible hourly schedule, including holidays and weekends.
Possess basic computer skills.
Cash handling experience.
Proficiency in utilizing general office equipment.

Nice To Haves

Minimum one year of retail selling and/or customer service experience.
Freight handling a plus.

Responsibilities

Ensure all customers have an impeccable CHEF’STORE experience by developing and maximizing relationships with the store’s customers.
Utilize all tools and skills learned in the CHEF’STORE Way training and model the behavior in the store.
Perform sales and cash functions in the POS efficiently and accurately.
Scan merchandise, by utilizing a held-held scan gun or 10 keypads, weighing product on countertop scales as necessary, and looking up any product that will not scan.
Ensure that each item’s barcode is accurately reflected in the system and report any discrepancies to the Front End Lead or Manager of the Day (MOD).
Perform cart-to-cart transfer of all products at checkout, including a visual inspection to look for product tampering.
Perform duties as receipt checker; verifying cart content vs. purchases, as customers leave the store.
Perform store opening and/or closing functions at the front end based on assigned shift.
Ensure a continuing focus on increasing sales and managing shrinkage.
Work with customers to ensure they find the products they need and are made aware of all the other services available to them in the store.
Assist in receiving inventory shipments and maintaining and stocking shelves in a neat and orderly fashion while also ensuring proper rotation and product quality audits.
Report any low stock levels to store management.
Ensure all merchandise is properly labeled.
Blaster tag unscannable merchandise, apply catch weight labels to all merchandise sold by the pound, and affix plu tags to produce items.
Replenish the sales floor daily by down-stocking freight from top stock.
Ensure that the oldest product is brought down first and stocked in accordance with FIFO.
Each out product as necessary.
Utilize computer programs such as Microsoft Word and Excel, and proprietary software as needed.
Ensure all products are easily accessible, visually appealing, and constantly available.
Assist with price changes as directed by the Pricing Lead and Store Management.
Assist in the opening and closing duties of the store.
Participate in the inventory and cycle count process as needed.
Ensure that the facility is well maintained and is a safe environment for staff and customers by following safety policies and practices.
Notify store management of any safety issues in the store, correct if possible.
Ensure the cleanliness of the sales floor, front end, and restrooms.
Utilize cleaning equipment to assist in these duties.
Ensure the cleanliness of the parking lot and store entry area.
Gather carts from the parking lot and cart corrals and bring them back to the designated area.
Ensure all are clean and operable.
Perform other duties and responsibilities as assigned or required by Store Management.