Retail Sales Associate - Part Time

Curaleaf•Port Charlotte, FL

1d•Onsite

About The Position

Curaleaf is seeking a part-time Retail Sales Associate to represent its brand and help customers explore cannabis products. The role focuses on creating a welcoming, informative, inclusive, and engaging customer experience through knowledgeable product recommendations, attentive service, and accurate transactions. Associates work collaboratively in a fast-paced, compliance-driven retail environment and support store operations, inventory, sales goals, and store standards.

Requirements

High school diploma or GED.
At least 6 months of experience in a customer-facing or sales role focused on service and customer satisfaction.
At least 6 months of experience using point-of-sale systems and accurately handling cash transactions.
Ability to work independently and as part of a team in a fast-paced, compliance-driven environment.
Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
Excellent communication skills.
Strong multitasking skills and ability to shift priorities.
Comfort with technology and willingness to learn new tools.
Time management and organizational skills.
Effective de-escalation, conflict resolution, and customer issue resolution skills; ability to remain composed under pressure.
Basic math and computer application proficiency.
Proactive, positive, team-first attitude and readiness to support store leadership.
Ability to build rapport and maintain customer relationships.
Ability to stand for extended periods; walk; talk or hear; stoop, kneel, crouch, or crawl; use hands and fingers to feel; reach with hands and arms; and lift up to 25 pounds regularly.
Ability to occasionally climb, balance, and lift up to 50 pounds.
Close vision, defined as clear vision at 20 inches or less.
Ability to work in confined spaces and tolerate a high-stress, changing environment.

Nice To Haves

Sales experience focused on tracking KPIs and meeting sales targets.
Familiarity with e-commerce systems and order fulfillment.
Previous experience in a regulated retail setting.

Responsibilities

Greet and assist guests professionally to provide an exceptional customer experience.
Build customer relationships, ask thoughtful questions, and offer personalized product advice.
Address customer concerns and resolve issues professionally.
Encourage customer loyalty by enrolling guests in rewards programs.
Work with the team to maintain a respectful, inclusive, and upbeat atmosphere.
Help open and close the store, handle cash, and follow procedures and regulations.
Check identification, update customer profiles, and process transactions accurately.
Keep the store clean, organized, and stocked across the sales floor and backroom.
Support inventory work, including restocking, fulfilling online orders, and counting products.
Meet and exceed daily sales goals through upselling, trust-building, and product knowledge.
Promote deals and complementary items at checkout.
Stay current on promotions and product updates.
Adapt to a fast-paced and changing retail environment and take on additional duties as needed.