Retail Sales Associate

Cellco Partnership • Carmel, IN

10h • Onsite

About The Position

Verizon is hiring a full-time Retail Sales Associate to work onsite at a defined retail location. The role focuses on generating retail sales and delivering exceptional customer service by connecting customers with technology, products, and services that meet their needs. Associates learn about customers’ needs, recommend complete solutions, communicate clearly, and close sales. They also develop skills through ongoing training in store operations, merchandising, and inventory. The role may include contacting interested Verizon customers by phone or text and participating in Verizon-sponsored off-site community events. The position offers hourly base pay of $16.00 to $21.00, plus individual sales commissions. Compensation varies by geography, hours worked, and performance. The posting describes potential total annual earnings of $65,000+ to $75,500+ for top performers. Scheduled hours are 40 per week. Associates must be willing to work evenings, weekends, and holidays, and may have opportunities to pick up additional shifts.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; the schedule is provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.
• Fluency in English and Spanish.

Responsibilities

• Generate retail sales by applying knowledge of technology and providing exceptional customer service.
• Build customer connections, ask questions, and uncover customer needs.
• Present product insights and recommend solutions that address customers’ needs.
• Close sales through clear communication and simple, intuitive technology solutions.
• Complete ongoing training and develop skills in operational functions, merchandising, and inventory.
• Potentially contact current Verizon customers who are interested in products and services by outbound calls and text messages.
• Engage with the community outside the store, including at Verizon-sponsored events, to expand a loyal customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs with potential travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits section.
• Adoption assistance.
• Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED