Retail Sales Associate

Verizon • Midland, MI

18h • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and help customers find technology products and services that meet their needs. You will build customer connections, identify needs, recommend solutions, and close sales. The role also includes ongoing training and developing skills in store operations, merchandising, and inventory. You may contact interested Verizon customers by phone or text and participate in Verizon-sponsored off-site events to grow your customer base.

This is an onsite, worksite-based position at a defined location, scheduled for 40 hours per week. The role requires willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance. Employees may also pick up additional shifts, typically during summer, November through December, and peak vacation periods.

The stated base pay is $16.00 to $21.00 per hour, with the opportunity to earn individual-based commissions. The posting describes potential earnings of up to $18,000 per year in commissions for meeting sales goals, with additional commission opportunities for exceeding goals. Compensation varies by geography, hours worked, and performance.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
• Learn and uncover customers’ needs by building connections and asking questions.
• Recommend products and solutions that provide customers with complete sales solutions.
• Close sales by communicating effectively and providing intuitive technology solutions.
• Develop skills through ongoing training and build proficiency in merchandising and inventory functions.
• Potentially place outbound calls and send text messages to interested Verizon customers.
• Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year.
• Up to six personal days per year.
• Adoption assistance.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
• Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED