Seasonal Retail Sales Associate

Vuori, Inc•Dedham, MA

6d•$17 - $20

About The Position

The seasonal Retail Sales Associate at Vuori builds connections with customers and communicates the brand’s values through product knowledge and an optimistic, welcoming approach. The role contributes to a high-energy retail environment by delivering excellent customer service, supporting sales goals, and completing store operations and merchandising tasks. The associate helps customers find merchandise and appropriate sizes, offers informed feedback on style and fit, maintains an orderly and well-stocked sales floor, and supports inventory and cash-control procedures. The role requires availability for nights, weekends, and holidays and adherence to scheduled shifts.

Requirements

Must be available to work nights, weekends, and holidays.
Must adhere to scheduled shifts and be punctual.
Ability to develop relationships with customers and colleagues.
Ability to handle customer concerns positively and proactively.
Ability to prioritize multiple tasks in a fast-paced environment.
Ability to learn new procedures and processes quickly.
Strong organizational and follow-through skills.
Excellent communication and interpersonal skills.
High level of ownership, accountability, and initiative.
Eagerness to develop new skills and responsiveness to feedback.

Responsibilities

Create an unforgettable customer experience and build lasting relationships with customers.
Work with the sales team to provide customers with excellent service.
Greet customers promptly, authentically, and engagingly.
Prepare fitting rooms, find sizes, and provide knowledgeable feedback about merchandise style and fit.
Achieve sales goals in a team-based commission environment.
Develop product knowledge, including knowledge of the broader fashion and activewear landscape, to serve customers as an expert.
Assist with projects while maintaining a focus on customer experience.
Communicate inventory needs to support business goals.
Ensure the sales floor is stocked each evening.
Collaborate with management on inventory management.
Clean the retail store regularly, including floors and bathrooms.
Understand and execute cash-control procedures, including bank deposits and petty cash.
Assist with implementing and maintaining merchandising and visual directives.
Keep the selling floor neat, clean, organized, and aligned with the correct visual image.
Identify and communicate product concerns promptly.