Retail Sales Associate

Verizon • Saint Louis, MO

2d • Onsite

About The Position

Verizon is hiring a full-time Retail Sales Associate to work onsite at a defined retail location. The role focuses on generating sales, delivering exceptional customer service, understanding customers’ needs, and recommending complete technology solutions. Associates develop their skills through ongoing training and may support merchandising and inventory operations. They may also contact interested Verizon customers by phone or text and participate in Verizon-sponsored off-site community events. The role offers an hourly base wage of $16.00 to $21.00, plus individual commissions. The posting states that employees who meet sales goals may earn up to $18,000 annually in commissions, with additional commission opportunities for top performers; compensation varies by geography, hours worked, and performance. Scheduled work is 40 hours per week. Associates must be willing to work evenings, weekends, and holidays, and may have opportunities to pick up additional shifts during busy periods.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales using technology knowledge and customer service.
• Build connections with customers, ask questions, and identify their needs.
• Present product insights and recommend complete sales solutions.
• Close sales by communicating effectively and offering intuitive technology solutions.
• Participate in ongoing training and develop skills in merchandising and inventory operations.
• Place outbound calls and send text messages to current Verizon customers interested in products and services, as appropriate.
• Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and performance incentives, which have included travel, gifts, and other rewards.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Paid parental leave: eight weeks for eligible new parents, potentially up to 16 weeks for the birthing parent when paired with short-term disability.
• Tuition assistance of up to $8,000 per year.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year, as detailed in the benefits section.
• Adoption assistance.
• Newly hired employees receive up to 15 vacation days per year, with vacation increasing with additional service.
• Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED