Retail Sales Associate - Part Time

Curaleaf • Bonita Springs, FL

1d • Onsite

About The Position

As a Retail Sales Associate at Curaleaf, you’ll represent the brand and help customers explore cannabis products while delivering excellent service. You’ll create a welcoming, informative, inclusive, and engaging experience by learning about customers’ needs, offering personalized product advice, processing purchases, and building trust. This part-time role is based at 11721 Bonita Beach Rd SE, Bonita Springs, Florida, and offers 15–25 hours per week at $16.50 per hour. The schedule requires availability on weekends, evenings, and holidays, with flexibility for occasional overnights.

The role includes customer service and sales, store opening and closing, cash handling, ID checks, accurate transaction processing, maintaining store standards, and supporting inventory and online order fulfillment. Associates work collaboratively in a fast-paced, compliance-driven retail environment and may take on additional duties as needed.

The work environment may involve exposure to dust, pollen, and plant pathogens, as well as confined spaces and an ever-changing, high-stress setting. Physical tasks include extended periods of standing, walking, and other movement, and lifting items up to 50 pounds. Curaleaf describes itself as a purpose-driven cannabis company focused on quality, expertise, innovation, community involvement, and its Rooted in Good initiative.

Requirements

• High school diploma or GED.
• At least 6 months of experience in a customer-facing or sales role, with a focus on service and satisfaction.
• At least 6 months of experience using point-of-sale systems and accurately handling cash transactions.
• Ability to work independently and as part of a team in a fast-paced, compliance-driven environment.
• Availability for various shifts, including evenings, weekends, holidays, and occasional overnights.
• Excellent communication skills with customers and team members.
• Strong multitasking skills and ability to shift priorities.
• Comfort with technology and willingness to learn new tools.
• Solid time-management and organizational skills.
• Effective de-escalation techniques and a calm, solution-oriented approach to customer concerns.
• Basic proficiency in math and computer applications.
• Positive, proactive approach to resolving customer issues.
• Strong conflict-resolution skills and composure under pressure.
• Initiative, a team-first attitude, and readiness to support store leadership.
• Ability to build rapport and maintain customer relationships.
• Collaborative approach and commitment to working well within a team.
• Ability to meet the physical demands of the role, including standing for extended periods and lifting up to 50 pounds.
• Ability to work in confined spaces and tolerate potential exposure to dust, pollen, and plant pathogens.

Nice To Haves

• Sales experience focused on tracking KPIs and meeting sales targets.
• Familiarity with e-commerce systems and order fulfillment processes.
• Previous experience in a regulated retail setting.

Responsibilities

• Greet and assist guests in a warm, professional manner to provide an exceptional customer experience.
• Build customer connections, ask thoughtful questions, and provide personalized product advice.
• Address customer concerns professionally and resolve issues to support satisfaction.
• Encourage customer loyalty by enrolling guests in rewards programs.
• Work with the team to maintain a respectful, inclusive, and upbeat atmosphere.
• Help open and close the store, handle cash, and follow procedures and regulations.
• Check IDs, update customer profiles, and process transactions accurately.
• Keep the store clean, organized, and stocked across the sales floor and backroom.
• Support inventory tasks, including restocking, fulfilling online orders, and counting products.
• Meet and exceed daily sales goals through upselling, trust-building, and product knowledge.
• Highlight deals and complementary items at checkout.
• Stay informed about promotions and product updates.
• Adapt to a fast-paced and changing retail environment.
• Take on additional duties as needed to support the team and store.

Benefits

• Career growth opportunities.
• Competitive pay and benefits.
• Generous paid time off and parental leave.
• 401(k) retirement plan.
• Life and disability insurance.
• Community involvement.
• Referral bonuses and product discounts. Benefits vary by state, role type, and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED