Retail Sales Associate

MY WIRELESS•Lansing, MI
•$29,598 - $54,598•Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is seeking driven, dynamic, and coachable individuals to join their retail team as a Retail Sales Associate. In this role, you will be responsible for providing an excellent customer experience and offering technology solutions from AT&T products and services. The position involves engaging with customers, educating them on available products and services, and guiding them through the buying process. The company offers ongoing paid training, career advancement opportunities, and an energetic work environment. My Wireless is a fast-growing AT&T Authorized National Retailer with over 240 locations across the US and Puerto Rico, focused on inspiring team members through knowledge, habits, and skills development.

Requirements

  • Experience in a retail or customer-facing sales environment (Required).
  • Ability to work flexible hours including evenings, weekends, and holidays (Required).
  • Highly effective communication and interpersonal skills (Required).
  • Must be at minimum 18 years of age, legally able to be employed in the US and have a High School diploma or equivalent (Required).

Nice To Haves

  • Bilingual (Preferred but may not be required depending on location).
  • Experience prospecting through outbound calls (Preferred).

Responsibilities

  • Engage with My Wireless customers.
  • Educate customers on available AT&T products and services.
  • Guide customers through the buying process.
  • Meet and exceed personal performance goals and AT&T standards of performance.
  • Help customers make buying decisions by delivering outstanding customer service.
  • Train and develop skills to become a top Retail Sales Associate, leading to opportunities on the management team.
  • Maintain a fun, clean, and exciting work environment for customers and team members.
  • Work as a team member to exceed personal and team goals.
  • Participate in marketing activities designed to maximize selling opportunities.

Benefits

  • Strong Base Pay and a commission and bonus schedule that rewards you for your hard work, dedication, and commitment to excellence.
  • Ongoing paid training.
  • Exciting career paths and growth potential.
  • Uncapped commission program when meeting or exceeding sales goals.
  • Medical, Dental and Vision coverage.
  • Life Insurance.
  • 401(K) Retirement Program.
  • Paid Vacation Time.
  • Total Pet Plan and Pet Insurance.
  • Employee Assistance Program.
  • Discounts off our latest devices and AT&T service plans.
  • Welcome kit of fun gear to get you started that include 2 AT&T work shirts and personal protective equipment.
  • Exclusive sales contests and incentives for hitting key AT&T initiatives.
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