Retail Sales Associate

MY WIRELESS•Lansing, MI
•$29,598 - $54,598•Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is looking for driven, dynamic, and coachable individuals to join their growing retail team as a Retail Sales Associate. The role involves providing the best customer experience and technology solutions from a variety of AT&T products and services. The position offers a strong base pay, a commission and bonus schedule, ongoing paid training, career paths, an uncapped commission program, medical, dental, and vision coverage, life insurance, a 401(K) retirement program, paid vacation time, Total Pet Plan and Pet Insurance, an Employee Assistance Program, discounts on devices and service plans, and a welcome kit with AT&T work shirts and personal protective equipment. Daily tasks include engaging with customers, educating them on products and services, and guiding them through the buying process. The company is a fast-growing AT&T Authorized National Retailer with over 240 locations across the US and Puerto Rico, focused on inspiring team members through knowledge, habits, and skills to connect with customers and achieve goals. They offer a rewarding training program to develop team members for promotion and continued company growth.

Requirements

  • Experience in retail or customer-facing sales environment
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Highly effective communication and interpersonal skills
  • Must be at minimum 18 years of age
  • Legally able to be employed in the US
  • High School diploma or equivalent
  • Standing and walking around for prolonged periods of time
  • Occasionally lifting and moving objects of up to 10 pounds
  • Reaching with hands and arms
  • Climbing ladders, balancing on ladders, stooping, kneeling, crouching
  • Fine handling of display materials and merchandise
  • Dexterity is required
  • Ability to work with small parts in mobile phones
  • Ability to look at a computer screen for prolonged periods of time

Nice To Haves

  • Bilingual
  • Experience prospecting through outbound calls

Responsibilities

  • Engaging with My Wireless customers
  • Educating customers on available AT&T products and services
  • Guiding customers through the buying process
  • Meeting and exceeding personal performance goals and AT&T standards of performance
  • Helping customers make buying decisions by delivering outstanding customer service
  • Training and developing skills to become a top Retail Sales Associate, leading to opportunities on the management team
  • Maintaining a fun, clean, and exciting work environment for customers and team members
  • Working as a team member to exceed personal and team goals
  • Participating in marketing activities designed to maximize selling opportunities

Benefits

  • Strong Base Pay and a commission and bonus schedule
  • Ongoing paid training
  • Exciting career paths and growth potential
  • Uncapped commission program when meeting or exceeding sales goals
  • Medical, Dental and Vision coverage
  • Life Insurance
  • 401(K) Retirement Program
  • Paid Vacation Time
  • Total Pet Plan and Pet Insurance
  • Employee Assistance Program
  • Discounts off our latest devices and AT&T service plans
  • Welcome kit of fun gear to get you started that include 2 AT&T work shirts and personal protective equipment
  • Exclusive sales contests and incentives for hitting key AT&T initiatives
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