Seasonal Retail Sales Associate

Vuori•Walnut Creek, CA

20d

About The Position

The Retail Sales Associate at Vuori builds connections with customers and communicates the brand’s values through product knowledge and an optimistic, helpful approach. The role focuses on delivering an excellent customer experience, meeting sales goals in a team-based commission environment, supporting store operations, and maintaining the store’s merchandising and visual standards. This is a seasonal retail position requiring availability for nights, weekends, and holidays.

Requirements

Must be available to work nights, weekends, and holidays.
Adhere to scheduled shifts and be punctual.
Ability to develop relationships with customers and colleagues.
Ability to handle customer concerns positively and proactively.
Ability to prioritize multiple tasks in a fast-paced environment.
Ability to learn new procedures and processes quickly.
Strong organizational and follow-through skills.
Excellent communication and interpersonal skills.
High level of ownership, accountability, and initiative.
Eagerness to develop new skills and responsiveness to feedback.
Willingness to lift and move products, equipment, and boxes weighing up to 30 lbs.
Willingness to stay active and move throughout the store during each shift.
Willingness to reach, bend, and use a step stool or ladder when needed.
Willingness to work in an environment with bright lights and music.
Willingness to work as part of a team in a fast-paced retail environment.

Responsibilities

Create an unforgettable customer experience and build lasting relationships with customers.
Work with the sales team to provide customers with the best service possible.
Greet customers in a timely, authentic, and engaging manner.
Prepare fitting rooms, locate sizes, and give customers knowledgeable feedback about merchandise style and fit.
Achieve sales goals in a team-based commission environment.
Develop product knowledge, including knowledge of the broader fashion landscape and activewear, to serve customers as an expert.
Assist with projects while keeping the customer experience a priority.
Communicate inventory needs to support business goals.
Keep the sales floor stocked every evening.
Collaborate with management on inventory management.
Clean the retail store regularly, including floors and bathrooms.
Understand and execute cash control procedures, including bank deposits and petty cash.
Assist with implementing and maintaining merchandising and visual directives.
Keep the selling floor neat, clean, organized, and aligned with the correct visual image.
Identify and communicate product concerns promptly.