Seasonal (Fixed Term) (Seasonal)

New Balance • Cypress, TX

7d • Onsite

About The Position

Retail Sales Associates help New Balance retail stores operate smoothly and provide exemplary customer service. With product knowledge and effective selling techniques, they assist customers through each step of the transaction while positively representing the New Balance brand. The role includes helping customers find and fit appropriate products, maintaining store presentation and stock, and following product-protection and safety procedures.

Requirements

• Must be 18 years of age or older.
• Strong customer service and verbal communication skills.
• Demonstrated ability to work effectively in a team environment.
• Familiarity with cash register functions.
• Ability to quickly perform basic math.
• Willingness to work a flexible schedule that may include weekends and holidays.
• Ability to lift 4 lbs. frequently and a maximum of 8 lbs. occasionally.
• Ability to move product boxes up to 50 lbs., with assistance if necessary.
• Ability to kneel or squat frequently and stand for extended periods.
• Ability to climb ladders occasionally and climb and descend stairs frequently, depending on location.

Nice To Haves

• Past retail experience is preferred, but not necessary.

Responsibilities

• Provide customer service using product knowledge, selling techniques, and the GUEST service model: greet customers, understand their needs, educate them about product features and benefits, solve problems or answer questions, and complete transactions using suggestive selling, multiple selling, and effective closing.
• Correctly measure and fit customers with appropriate New Balance products.
• Inform customers about current promotions.
• Keep the sales floor neat, organized, and well stocked.
• Ensure items are properly labeled and price marked.
• Protect products by greeting customers, attaching and detaching security tags, monitoring floor merchandise, and reporting shrinkage and security violations.
• Follow safety regulations, including proper lifting procedures, and promptly report accidents and near misses.

Benefits

• Temporary associates are provided three options for medical insurance, dental insurance, vision insurance, and an associate discount.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed