About The Position

The Retail Sales Associate executes responsibilities that deliver an exceptional guest experience and drive sales growth. The role contributes to a welcoming store environment, learns guests’ needs through product knowledge, builds customer relationships, and supports sales and loyalty goals. It also supports the Store Manager and team, helps maintain store presentation and operations, and follows company policies and safety practices. The position requires working in a fragrance-filled environment and may involve flexible hours, including weekends and holidays.

Requirements

  • High school completion or equivalent GED.
  • Strong communication and interpersonal abilities.
  • Must be able to work in a fragrance-filled environment.
  • Ability to work flexible hours, including weekends and holidays.

Nice To Haves

  • Proven experience in a retail environment; 1+ years preferred.

Responsibilities

  • Create a welcoming store environment focused on an exceptional guest experience.
  • Understand guest needs through product knowledge and make emotional connections.
  • Implement company selling strategies and build lasting customer relationships to maximize sales and enhance loyalty.
  • Drive guest loyalty through the Rewards Loyalty program and Key Performance Indicators (KPIs).
  • Maintain store appearance according to company visual standards, including plan-o-grams, visual maintenance, signage, and cleanliness.
  • Support the Store Manager in building a high-performing team that represents Newell Brand Values.
  • Foster a positive work environment through teamwork and effective communication.
  • Support inventory management activities and control expenses.
  • Incorporate safety and loss prevention measures into daily activities and follow company policies and the Code of Ethics.
  • Strive to achieve or exceed KPI goals through strategic planning, effective execution, and continuous performance improvement.
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