About The Position

Lovisa is hiring a Retail Sales Associate to help create memorable customer experiences in a fast-paced, energetic jewellery retail environment. The role involves providing excellent customer service, helping shoppers choose jewellery, maintaining an organised and appealing store, and learning to perform piercings through company-provided training. Team members are expected to bring enthusiasm for fashion, a proactive attitude, and a collaborative, customer-focused approach. Lovisa describes opportunities for growth within local stores and internationally. Team members receive jewellery discounts, access to global competitions, and hands-on retail training, including customer service and piercing. Applicants are asked to submit a one-minute video answering three questions about their interest in Lovisa, their understanding of customer-first service, and three skills they would bring to the team.

Requirements

  • Passion for fashion and jewellery, including an interest in current trends and styling.
  • Ability to thrive in a fast-paced environment.
  • Proactive, motivated, and energetic approach to work.
  • Collaborative team-player attitude.
  • Strong customer focus and interest in delivering excellent customer experiences.

Responsibilities

  • Provide excellent customer service and create positive customer experiences.
  • Help customers find jewellery that suits their style.
  • Keep the store organised and visually appealing.
  • Learn to perform piercings through provided training.
  • Work collaboratively in a high-energy team environment.

Benefits

  • Opportunities for growth within local stores and internationally.
  • Discounts on Lovisa jewellery.
  • Access to global competitions with prizes.
  • Hands-on retail training, including customer service and piercing.
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