Retail Sales Associate

WILD BILLS TOBACCO STAFFING LLC • Denton Township, MI

2h • Onsite

About The Position

Wild Bill’s Tobacco is hiring a Retail Sales Associate to provide customer service and support daily store operations. The role involves assisting customers, recommending products, meeting sales goals, maintaining the store, and working with store management. Associates may travel within a 15-mile radius of their home store to provide shift coverage. Shifts may range from 4 to 12 hours and require standing on the sales floor.

Requirements

• Completion of high school or equivalent.
• Must be at least 21 years old.
• Experience in retail environments and customer service.
• Professional, energetic, and positive attitude.
• Excellent written, verbal, and interpersonal communication skills.
• Flexible scheduling availability.
• Able to work shifts ranging from 4 to 12 hours while standing on the sales floor.
• Able to twist, bend, squat, lift, and reach overhead.
• Able to lift up to 50 lbs.

Responsibilities

• Greet customers, answer phones, assess customer needs, and provide positive customer service.
• Answer questions and resolve customer inquiries and concerns.
• Build relationships with customers and suggest products to meet their needs.
• Meet or exceed sales goals.
• Participate in opportunities to develop product knowledge.
• Promote the brand inside and outside the store to solicit new business.
• Assist with retail store functions in compliance with company policies and procedures.
• Keep the store clean and well stocked, including maintaining the store appearance, back room, restrooms, and individual work area.
• Follow all company policies and procedures.
• Travel within a 15-mile radius of the home store for shift coverage.
• Work with store management to open, close, and operate the retail facility, including cash handling, inventory counts, and deposits.
• Complete accurate paperwork and transactions according to company policies and procedures.
• Open and close the store, including locking doors and setting the alarm.
• Assist with other tasks, duties, or projects as assigned by management.

Benefits

• Health, dental, vision, and life insurance for full-time employees after 60 days of employment.
• 401(k) after 90 days of employment.
• Flexible work schedule.
• Discounts on store products.
• Development and growth opportunities.
• Spiffs (commission).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED