Retail Sales Associate/Forklift/Driver - FS

Winzer Corp•Springdale, AR

About The Position

The Retail Sales Associate assists customers with product selection and sales, processes payments and refunds, maintains merchandise and store areas, and supports the Branch Manager with administrative and operational branch duties. The role also assists with order preparation, product deliveries, and forklift maintenance. The position is in a warehouse environment with seasonal exposure to hot and cold temperatures.

Requirements

  • At least 2 years of experience in the industrial industry, with some knowledge of products sold.
  • Excellent written and oral communication skills.
  • Excellent customer service skills.
  • Ability to gather information and make decisions.
  • Prioritization, time management, and organizational skills.
  • Relationship management skills.
  • Driving record must be in good standing.
  • Ability to use a personal computer with a standard keyboard and mouse efficiently.
  • Ability to communicate in English to locate, read, and report information.
  • Ability to lift, lower, and carry products weighing up to 50 pounds.
  • Ability to regularly sit, stand, walk, stoop, kneel, and crouch.

Responsibilities

  • Welcome, greet, and engage customers; identify their needs and suggest appropriate products or solutions.
  • Provide product information and recommendations, demonstrate customer service and selling skills, and advise customers about sales and promotions.
  • Use upselling techniques, set and attain sales goals, and stay current on promotional events and sales.
  • Process payments using cash registers, including cash, check, and credit card transactions; handle customer refunds courteously and professionally.
  • Maintain merchandise inventory, assist with displays, and clean, organize, and restock the selling floor and stock areas throughout the day and around opening and closing.
  • Assist the Branch Manager with counter sales; pulling, packing, and preparing orders for outside sales personnel; daily store administration; opening and closing; and work and employee schedules.
  • Assist with product deliveries.
  • Maintain the forklift, check its water level, and keep it clean.
  • Develop product knowledge by reading current vendor tags and attending training classes.
  • Perform other duties as assigned by the Manager.
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