Driver - FS

Winzer Corp•Springdale, AR

12d

About The Position

The Retail Sales Associate/Forklift/Driver provides customer service and sales support while assisting the Branch Manager with administrative and operational duties related to branch operations. The role includes greeting customers, answering questions, assessing their needs, recommending products and solutions, explaining promotions, and using upselling techniques. It also involves processing payments and refunds, maintaining merchandise inventory and product knowledge, and keeping the selling floor and stock areas clean and organized. The position assists with counter sales, order pulling, packing and preparation for outside sales personnel, daily store administration, opening and closing, and work and employee scheduling. It also assists with product deliveries and maintains the forklift, including checking its water level and keeping it clean. The work takes place in a warehouse environment with seasonal hot and cold temperatures and includes physical activity and lifting products up to 50 pounds.

Requirements

Minimum 2 years of experience in the industrial industry, with some knowledge of products sold.
Excellent written and oral communication skills.
Excellent customer service skills.
Ability to gather information and make decisions.
Prioritization, time management, and organizational skills.
Relationship management skills.
Driving record must be in good standing.
Ability to efficiently use a personal computer with a standard keyboard and mouse.
Ability to communicate in English to locate, read, and report information.
Ability to regularly sit, stand, walk, stoop, kneel, and crouch.
Ability to lift, lower, and carry products weighing up to 50 pounds.

Responsibilities

Assist the Branch Manager with counter sales, pulling, packing, and preparing orders for outside sales personnel.
Assist with daily store administration, including opening and closing operations and managing work and employee schedules.
Welcome and engage with customers as they enter the store.
Assess customer needs and suggest solutions to their problems.
Operate cash registers and process payments, including cash, checks, and credit cards; handle refunds courteously and professionally.
Set and attain sales goals; advise customers about sales and promotions and use upselling techniques.
Recommend suitable products and provide product information and demonstrations.
Maintain product knowledge by reading current vendor tags and attending training classes; stay informed about promotional events and sales.
Maintain merchandise inventory and assist with displaying merchandise.
Clean and restock the store throughout the day, before opening, and after closing.
Assist with product deliveries.
Maintain the forklift, check its water level, and keep it clean.
Perform other duties as assigned by the Manager.