Retail Sales Associate, Sandro, Beverly Hills

SMCP•Beverly Hills, CA

3d•Onsite

About The Position

SMCP is a growing fashion company with a commitment to accessible luxury, high-fashion designs, and sustainability. Operating in over 47 countries, SMCP is financially stable and experiencing growth, guided by a strong senior leadership team. The company culture emphasizes engagement, inclusivity, and corporate social responsibility, with ambitious sustainability goals for 2030. SMCP aims to offer Parisian chic with a modern twist, blending casual elegance and evening sophistication for individuals who value style and sustainability. The company fosters a forward-thinking environment where innovation and sustainability converge, prioritizing internal mobility and offering a culture that supports creativity, engagement, and career opportunities. The collections from Sandro and Maje combine timeless Parisian style with a contemporary edge, enabling personal expression through fashion. Joining SMCP means becoming part of an evolving story where passion, creativity, and sustainability are paramount.

Requirements

1+ year of experience in retail or customer service, with supervisory experience preferred.
Enthusiastic about providing exceptional customer service and working in luxury retail.
Knowledgeable and passionate about fashion trends.
Excellent communication skills, with a friendly, approachable, and persuasive demeanor.
Adaptable and open to pursuing a career in retail management.
Flexible availability, including evenings, weekends, and holidays, is required.

Nice To Haves

Social media presence is a plus but not required.

Responsibilities

Lead and supervise the team in the absence of the Store Manager/Assistant Manager.
Assist with daily operations, including cash handling, opening/closing, and KPI tracking.
Provide exceptional customer service with product knowledge and personal recommendations.
Build and maintain a client book, fostering relationships and loyalty.
Achieve sales targets through outstanding service and brand values.
Address customer service issues promptly and professionally.
Maintain high store standards, ensuring a welcoming and organized environment.
Oversee stock replenishment to align with demand and visual standards.
Support new hires and encourage team development, promoting a growth-focused culture.
Motivate the team to meet sales goals, fostering a results-oriented environment.
Create an inclusive, personalized shopping experience, welcoming clients to our collections.
Guide clients through their shopping journey, meeting their unique needs.