Retail Sales Associate, Sandro, Beverly Hills

SMCP NORTH AMERICA (US, CANADA)•Beverly Hills, CA

23h•$19 - $22•Onsite

About The Position

SMCP - Sandro, Maje, Claudie Pierlot is seeking a Part-Time Sales Associate for their SANDRO store in Beverly Hills. At SMCP, the company embodies Parisian elegance through its brands Sandro and Maje, focusing on accessible luxury, high-fashion designs, and sustainability. Operating in over 47 countries, SMCP is financially stable and experiencing growth, guided by an experienced senior leadership team. The company culture emphasizes engagement, inclusivity, and corporate social responsibility, with ambitious sustainability goals for 2030. Their collections blend casual elegance with evening sophistication, appealing to individuals who value both style and sustainability. SMCP aims to "Style Happiness at Work" and is looking for a fashion-forward team member. As a Keyholder, the role involves supporting store leadership, ensuring smooth store operations, and delivering exceptional customer experiences. The position requires a passion for fashion, customer service skills, and leadership abilities to assist with opening/closing procedures, cash reconciliation, sales goal distribution, team motivation, and problem resolution. The role also focuses on building customer relationships, providing styling advice, and delivering personalized service in an inclusive environment.

Requirements

1+ year of experience in retail or customer service, with supervisory experience preferred.
Enthusiastic about providing exceptional customer service and working in luxury retail.
Knowledgeable and passionate about fashion trends.
Excellent communication skills, with a friendly, approachable, and persuasive demeanor.
Adaptable and open to pursuing a career in retail management.
Flexible availability, including evenings, weekends, and holidays, is required.

Nice To Haves

Social media presence is a plus but not required.

Responsibilities

Lead and supervise the team in the absence of the Store Manager/Assistant Manager.
Assist with daily operations, including cash handling, opening/closing, and KPI tracking.
Provide exceptional customer service with product knowledge and personal recommendations.
Build and maintain a client book, fostering relationships and loyalty.
Achieve sales targets through outstanding service and brand values.
Address customer service issues promptly and professionally.
Maintain high store standards, ensuring a welcoming and organized environment.
Oversee stock replenishment to align with demand and visual standards.
Support new hires and encourage team development, promoting a growth-focused culture.
Motivate the team to meet sales goals, fostering a results-oriented environment.
Create an inclusive, personalized shopping experience, welcoming clients to our collections.
Guide clients through their shopping journey, meeting their unique needs.