Retail Sales Associate – Full Time

Autozone•Bolingbrook, IL

About The Position

AutoZone store teams provide customer service and help customers find automotive parts and solutions. Store employees maintain inventory, assist with product selection, offer automotive advice, support sales, and help maintain store operations. The Retail Sales Associate delivers customer service, supports customers and teammates, and contributes to a knowledgeable, productive retail environment. The role includes assisting with basic installations and using diagnostic tools to help identify vehicle issues.

Requirements

  • Must be at least 18 years old.
  • Basic knowledge of automotive parts is required.
  • Must be able to lift, load, and deliver merchandise.
  • Must be available for a flexible full-time schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

  • High school diploma or equivalent (GED).
  • Strong people skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Engage with customers, provide automotive advice, and communicate clearly and professionally.
  • Collaborate with managers and teammates, support team members, and demonstrate leadership in daily responsibilities.
  • Recommend products, services, and promotions while contributing to sales goals and store performance metrics.
  • Restock and organize merchandise, follow cash-handling and loss-prevention policies, and support smooth store operations.
  • Complete assigned tasks using established processes and follow company safety policies, including use of personal protective equipment (PPE).
  • Stay current on automotive parts, tools, and promotions using AutoZone systems.
  • Assist customers with wiper blade, battery, and light bulb installations.
  • Use diagnostic tools to read codes from customer vehicles and recommend solutions.
  • Lift, load, and deliver merchandise.
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