Retail Sales Associate

Wild Fork Foods•Tampa, FL

About The Position

As a Retail Sales Associate, you create an exceptional experience for every guest by delivering Wild Fork’s service philosophy of personal chef and friendly butcher. You engage customers with expert product knowledge, meal inspiration, and warm hospitality while supporting replenishment, inventory accuracy, and store readiness. You help maintain a clean, well-stocked, easy-to-shop store and perform essential operational routines, including working in freezer environments, handling cash, and supporting opening and closing duties even when leadership is not present. The role brings Wild Fork’s values to life: Determination, Simplicity, Availability, Humility, Sincerity, Discipline, and Ownership. The associate provides personalized customer service and product recommendations, supports sales goals and promotions, and stocks and merchandises products. The role also assists with delivery processing and inventory organization; follows food safety, sanitation, freezer safety, and shrink-prevention practices; operates the POS; and performs cash-handling and store-readiness routines. The associate collaborates with Team Leaders and coworkers, participates in training and development, and contributes to a positive, inclusive team culture.

Requirements

At least 1 year of retail, grocery, hospitality, or food experience.
Strong customer service skills and enthusiasm for food and culinary exploration.
Ability to work in a fast-paced environment and manage multiple tasks.
Comfort working in extremely cold temperatures.
Ability to lift up to 50 lbs and stand or walk for 8–10 hours.
Flexible scheduling availability, including mornings, evenings, weekends, and holidays.
Basic math skills for cash handling.

Nice To Haves

POS experience.

Responsibilities

Deliver a warm, engaging “personal chef & friendly butcher” shopping experience.
Provide recommendations, cooking tips, recipes, and product insights based on customer needs.
Understand daily sales goals, promotions, and store priorities, and apply that knowledge through customer interactions and selling behaviors.
Engage customers, build baskets, and suggest product pairings to drive sales.
Support Wild Fork’s service standards so customers feel welcomed, valued, and inspired to return.
Use product knowledge to recommend solutions, increase basket size, and deliver personalized customer experiences.
Stock, rotate, and merchandise products to maintain a full, fresh, visually compelling store.
Complete FIFO rotation and maintain accurate product labeling and pricing.
Keep the store clean, organized, and customer-ready; support planogram changes, promotional sets, and daily recovery routines.
Assist with receiving and processing deliveries accurately and carefully.
Maintain organized back stock and promptly communicate low stock or product issues.
Follow shrink-prevention practices and report concerns to leadership.
Work in cold temperatures, including a walk-in freezer, to pull products, organize stock, and execute counts.
Follow food safety, sanitation, and freezer safety guidelines.
Operate the POS accurately and process transactions, returns, and exchanges.
Perform opening and closing duties when leadership is not present, including register counts, cash pulls, safe drops, and store walkthroughs for readiness and safety.
Follow cash-handling SOPs with precision and integrity.
Work with Team Leaders to execute daily priorities and meet store goals.
Participate in training, product knowledge sessions, and new processes; pursue ongoing development in product expertise, selling, and execution.
Support a positive, inclusive team culture where everyone feels valued.

Benefits

Medical, dental, and vision insurance.
Health Reimbursement Account and Flexible Spending Accounts.
Behavioral Health Matters Program and Live Health Online virtual care.
Monthly bonus plan.
401(k) with company match.
Vacation, sick, and birthday PTO.
Culinary training, monthly product giveaway, and monthly Wild Chef allowance to shop in store.
Mentorship Program and Better Futures Program, including free community college.
Fin Fit financial resources.
Discounts on cars, cell phones, services, and more.
Employee referral bonus program.