Retail Sales Associate

Goodwill Industries of Southwest Florida•LaBelle, FL

21h•Onsite

About The Position

Goodwill Southwest Florida is seeking a Retail Sales Associate to provide friendly, fast, accurate, and safe customer service while supporting daily store operations. The role assists customers on the sales floor, operates cash registers, accepts donations, processes merchandise through the Kaizen system, and supports production and merchandising activities. Associates are cross-trained in multiple areas of the store and help maintain a clean, safe, and organized shopping environment.

Requirements

Ability to understand and follow oral and written instructions.
Ability to communicate effectively verbally and in writing.
Knowledge of basic math skills and cash handling procedures.
Ability to exercise good judgment, patience, and understanding.
Ability to monitor store entrances and exits and notify management of concerns.
Ability to stand for extended periods and bend, stoop, reach, twist, lift, push, pull, and move merchandise.
Ability to lift and carry at least 40 pounds.
Ability to occasionally work outdoors in varying temperatures and weather conditions.
Ability to work a flexible schedule.

Nice To Haves

High school diploma or equivalent.
Retail experience.
Knowledge of cash registers, adding machines, credit card machines, telephones, and merchandise pricing.

Responsibilities

Provide customer service by greeting donors and customers, monitoring entrances and exits, assisting customers on the sales floor, and maintaining efficient checkout operations.
Operate the cash register, process sales transactions, accept payments, bag merchandise, ask customers to Round Up purchases, and complete opening and closing register procedures.
Accept donations, provide donation receipts, and assist donors courteously and professionally.
Merchandise counters, tables, racks, and other sales floor displays while maintaining safe aisles and walking surfaces.
Meet or exceed production goals by processing soft-line and hard-line merchandise, accurately recording production, and supporting continuous process improvement.
Execute Kaizen 5-minute drills and maintain clean, safe, and organized workstations.
Follow processing procedures, including rubber banding shoes and other designated requirements.
Move rolling racks and hoppers to the sales floor and merchandise products according to color, category, pricing, and rotation guidelines.
Sort and place pulls, salvage, and recyclable commodities into designated containers and locations to maximize aftermarket opportunities and minimize disposal expenses.
Follow company policies and procedures and support other store operations, including donation processing, merchandising, cleaning, fixture and equipment support, and backroom functions as needed.