Retail Sales Associate

Verizon • Smyrna, GA

1d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and help customers find technology products and services that meet their needs. You will build customer connections, ask questions to understand needs, recommend solutions, and close sales through clear communication. The role also includes ongoing training and development across store operations, merchandising, and inventory. You may grow your customer base through outbound calls and texts to interested Verizon customers and by participating in off-site Verizon-sponsored community events.

This is an onsite, worksite-based position with 40 scheduled hours per week. The role requires willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance. Associates may have opportunities to pick up additional shifts, especially during summer, November through December, and peak vacation periods.

Compensation includes a base rate of $16.00 to $21.00 per hour and the opportunity to earn individual commissions based on sales performance. The posting states that employees meeting sales goals may earn up to $18,000 per year in commissions, with additional potential for top performers. Compensation varies by geography, hours worked, and performance. Benefits are available starting day one, subject to eligibility and plan terms.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
• Learn and uncover customer needs by building connections and asking appropriate questions.
• Present product insights and recommend solutions that provide customers with a complete sales solution.
• Close sales by communicating effectively and providing straightforward technology solutions.
• Participate in ongoing training and develop skills in merchandising, inventory, and other operational functions.
• Potentially grow a customer base through outbound calls and text messages to Verizon customers interested in products and services.
• Engage with the community at off-site Verizon-sponsored events to expand a loyal customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs with possible travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance.
• AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year.
• Up to six personal days per year.
• Adoption assistance.
• Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on role.
• Newly hired employees receive up to 15 vacation days per year, increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED