Retail Sales Associate (As Needed) - Berkeley

Eileen Fisher•Berkeley, CA

3h•Onsite

About The Position

EILEEN FISHER creates simple, timeless shapes designed to work together effortlessly, season after season. We make our clothes to last—and then take them back to be reworn again or remade into entirely new designs. We believe in the fundamental potential of every person—our employees, our customers and those who make our clothes—and are committed to creating conditions that empower people. It’s all part of our commitment to doing business in a way that helps build a better industry. And a better future. Our clothes are sold at over 65 EILEEN FISHER retail stores, and 1,000 department and specialty stores internationally, as well as 2 RENEW stores, which feature gently worn and remade designs from our take-back program. EILEEN FISHER is one of the largest women’s fashion companies to be a certified B Corporation, which means we voluntarily meet high criteria for social and environmental performance, accountability and transparency. As a Sales Associate, you will be part of a movement to change the world, one garment at a time. You will contribute to an environment that nurtures growth and inspires your best work on an individual and collective level, playing an integral role in growing our customer base. Building relationships that last as her wardrobe and lifestyle needs evolve with time. Every interaction is an opportunity to create an experience unique to her, and forge a deeper connection through our garments.

Requirements

High level of integrity, initiative, motivation, and self-direction.
Ability to use new technology and embrace all avenues of distribution as tools to service customers.
Ability to engage customers creatively with product, showcasing brand ease and accessibility.
Full knowledge of EF apparel, fabrics, brand messages, and stories.
Ability to promote customer loyalty and enroll customers into the Eileen Fisher Rewards program.
Ability to maintain and expand personal client book.
Ability to work in a fast-paced environment.
Exceptional customer service skills.
Ability to perform merchandising duties including steaming, folding, and displaying product.
Ability to perform light cleaning tasks.
Ability to assist with checking stock and restocking.
Ability to perform open and close out procedures.
Ability to contribute to a safe and clean store environment.

Responsibilities

Share positive energy and create an atmosphere of possibility with customers.
Promote the company's philosophy, values, and support its purpose and strategic objectives.
Be mindful of store metrics/sales goals and demonstrate a commitment to team to drive business.
Contribute to a positive, supportive, and collaborative work environment.
Partner with team members and store leaders to grow the business and maintain clientele.
Maintain a high level of integrity, initiative, motivation, and self-direction.
Utilize new technology and all avenues of distribution to service the customer.
Engage the customer with the product using creative approaches, showcasing the ease and accessibility of the brand.
Be fully knowledgeable about EF apparel, fabrics, brand messages, and stories.
Promote customer loyalty by enrolling customers into the Eileen Fisher Rewards program.
Maintain and expand personal client book.
Demonstrate ability to work in a fast-paced environment while utilizing exceptional customer service skills on the selling floor.
Enthusiastically contribute to other tasks and projects to keep the store running smoothly.
Perform merchandising duties including: steaming, folding, and displaying product according to EF visual standards.
Perform light cleaning tasks to maintain a clean and well-organized space (i.e. vacuuming, dusting, floor sweeping, etc.).
Assist with checking stock on a daily basis and restocking selling floor when necessary.
Perform open and close out procedures as needed.
Ensure and contribute to a safe and clean store environment.
Perform other related duties and assignments as required.