Retail Sales Associate

Verizon • Houston, TX

17h • Onsite

About The Position

Verizon is hiring a full-time Retail Sales Associate to work onsite at a defined retail location. The role focuses on helping customers find technology products and services that meet their needs, delivering exceptional customer service, and generating retail sales. Associates receive ongoing training and can develop skills in store operations, merchandising, and inventory. The position may also involve contacting interested Verizon customers by phone or text and engaging with the community at Verizon-sponsored events outside the store.

The role offers base pay of $16.00 to $21.00 per hour, plus commissions based on individual sales performance. The posting describes potential annual earnings of $65,000+ to $75,500+ for top performers, while noting that compensation varies by geography, hours worked, and performance. Benefits are available starting day one, subject to eligibility and plan terms.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.
• Bilingual fluency in Spanish and English.

Responsibilities

• Generate retail sales by using technology knowledge and customer service skills.
• Discover customers’ needs by creating connections and asking questions.
• Present product insights and solution recommendations to provide complete sales solutions.
• Close sales by communicating effectively and matching intuitive technology solutions to customer needs.
• Participate in ongoing training and develop skills in operational functions, merchandising, and inventory.
• Place outbound calls and send text messages to current Verizon customers interested in products and services, as appropriate.
• Engage with the community outside the store, including at Verizon-sponsored events, to expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days, as described in the role overview.
• Paid parental leave, including eight weeks for eligible new parents; the posting states this may provide up to 16 weeks for the birthing parent when paired with short-term disability.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and other offerings.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance.
• AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year.
• Up to six personal days per year.
• Adoption assistance.
• Newly hired employees receive up to 15 vacation days per year, with vacation accrual increasing with additional service.
• Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED