Seasonal Retail Sales Associate, Trumbull

Macy's•Trumbull, CT
•$17 - $20•Onsite

About The Position

As a Seasonal Retail Selling Colleague at Macy’s, you combine results-oriented selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with relevant products and services. Working on the sales floor or in fitting rooms, you use product knowledge and customer engagement to build trust, meet sales goals, and encourage loyalty. The role also involves maintaining a clean, organized, and inviting shopping space. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals, popular products, trends, and promotions, and ensuring the sales floor is ready for customers. They welcome customers, build friendly relationships, and support a shoppable environment by merchandising new merchandise, processing damages and vendor returns, updating signs and prices, and assisting with merchandise moves. They share the benefits of the Loyalty program, ensure customers have what they need, and provide a courteous closing to each interaction. Teamwork, honesty, care, collaboration, continuous learning, and achieving individual and store results are central to the role. Seasonal colleagues are typically scheduled for 10–20 hours per week. Hours depend on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability and interest in meeting daily sales goals.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
  • Ability to use electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

  • Provide genuine hospitality and personalized product and service recommendations to customers.
  • Engage customers, build relationships and loyalty, and work toward daily sales goals.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Help ensure the sales floor is clean, organized, and prepared for customers.
  • Merchandise new receipts and maintain a shoppable space.
  • Process damages, testers, and selected merchandise for return to vendors.
  • Update signs and pricing and support merchandise moves as needed.
  • Share the benefits of the Loyalty program and conclude customer interactions with a sincere thank-you.
  • Support teammates through honest, caring, and collaborative teamwork.
  • Use computers, handheld equipment, and cash registers to perform job functions and process transactions.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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