Retail Sales Associate, Midway Crossings - Full Time

Macy's•Miami, FL
•$15 - $20•Onsite

About The Position

As a Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You understand customer needs, provide personalized recommendations, connect customers with products and services, and use product knowledge and a personal approach to build trust, meet sales targets, and inspire loyalty. The role is centered on customer service and selling, rather than only cashiering, and includes keeping the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying informed about trends and promotions. They engage customers with friendly, personal conversations; maintain the sales floor and fitting rooms; update signs and pricing; support merchandise moves; share loyalty program benefits; and close interactions with a sincere thank-you. They collaborate with colleagues, work toward individual and store results, and continually learn and improve. Full-time colleagues are typically scheduled to work 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and eagerness to start a new venture, with the ability to adapt to changing priorities.
  • Ability to work independently and contribute to team dynamics.
  • Ability to use electronic devices.
  • Ability to perform the stated physical requirements, including talking, lifting, moving, standing, reaching, stooping, kneeling, crouching, and climbing ladders.
  • Ability to stand for at least two consecutive hours and lift at least 30 pounds.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Nice To Haves

  • At least 1 year of selling or customer service experience preferred.

Responsibilities

  • Deliver customer-focused selling and genuine hospitality, providing personalized recommendations and connecting customers with appropriate products and services.
  • Engage customers, build relationships and trust, meet sales goals, and encourage customer loyalty.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Keep the sales floor and fitting rooms clean, organized, recovered, and shoppable.
  • Update signs and pricing and support merchandise moves as needed.
  • Share loyalty program benefits, ensure customers have what they need, and conclude interactions with a sincere thank-you.
  • Collaborate with colleagues and contribute to individual and store results.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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